Field Operator
About the job
- A high school diploma or equivalent is required.
- Bilingual English and Spanish communication is required.
- One to two or more years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
- Strong recruiting instincts and the ability to source, screen, and convert candidates.
- Ability to run large group onboarding sessions and present in front of workers.
- Strong interpersonal, verbal, and written communication skills, including email and in-person communication.
- Professional demeanor and ability to represent Traba with workers, partners, and client stakeholders.
- Flexibility to shift priorities and locations as market needs evolve.
- Organization, attention to detail, and proactive problem-solving.
- Comfort working in fast-paced, dynamic warehouse and field environments.
- Build relationships with workers across the market, own their experience from recruiting through placement, and provide timely updates, feedback, and support.
- Develop and maintain relationships with workforce centers, community organizations, and local partners to drive the worker pipeline and brand presence in the market.
- Oversee worker vetting, drug testing, and onboarding end-to-end, including running large group onboarding sessions when needed.
- Manage the full worker funnel, including sourcing, screening, scheduling, and converting applicants into placement-ready workers.
- Coordinate interviews and start schedules for new hires across customer sites, matching workers to appropriate opportunities at the right time.
- Distribute and manage personal protective equipment, and provide on-site presence at customer facilities as needed to support new starts, escalations, or peak coverage.
- Maintain consistent, proactive feedback loops with Traba headquarters and flag market trends, funnel issues, or coverage risks early.
- An associate's or bachelor's degree is preferred.
About the company
Traba connects warehouses, logistics operators, and manufacturers with workers for seasonal assignments, longer placements, and individual shifts. Its business platform and worker app coordinate requests, matching, attendance, and payments for roles such as packing orders and operating forklifts. Alongside staffing, its Neo software reads operational data and automates tasks for industrial customers, including shipping work and exception handling. Businesses pay workers' hourly wages plus a fixed markup to Traba, and customers converting workers to permanent hires pay a placement fee. Traba was founded in 2021 and is headquartered in New York City.
Company Size
51-200
Company Stage
Series B
Total Funding
$45.6M
Headquarters
New York City, New York
Founded
2021
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Simplify's Take
What believers are saying
- Neo has measurable customer results: Traba's June 2026 ShipSmarter study reports 20% lower administrative labor costs.
- Corporate benefits lower healthcare expenses: Traba advertises fully paid health, dental, and vision coverage.
- Expansion reuses customer infrastructure: Neo connects existing warehouse, enterprise, and human resources systems.
What critics are saying
- Expect demanding hours: Traba's stated work ethic asks employees to work harder, longer, and smarter.
- Scaling demands human intervention: Traba's control team monitors every shift and calls missing workers.
- Late cancellations strain customer flexibility: Traba charges four hours of wages and fees inside 18 hours.
What makes Traba unique
- Selection blends AI and humans: Traba says it interviews every worker after conversational screening selects the top 2%.
- Neo inherits industrial operating experience: Traba says its builders handled over one million shifts across 1,000 facilities.
- Returning crews anchor service: Traba reports 91% week-over-week worker consistency.
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Benefits
- Competitive salary & compensation
- Equity
- In-person office
- Health, dental, & vision
- Breakfast, lunch, dinner & snacks
- Leadership development
- Ongoing learning opportunities
- Fitness credit