Market Specialist

Overview

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.
Responsibilities

Job Summary: As a Market Specialist, you'll ensure all Market merchandising areas are well maintained and stocked by each morning. You'll provide excellent customer service by performing all job responsibilities with a sense of ownership and team approach.

Key Responsibilities & Essential Functions:

Stocking:

• Stocks and rotates items in market cases
• Loads, unloads, and moves heavy, bulky products to support in-stock conditions
• Builds, stocks, signs, maintains, and takes down store displays as directed
• Checks shipments for out-of-date and damaged product to ensure freshness and quality
• Reports all out of date and damaged product received issues to Manager.
• Reports missing signs or tags to the Manager or Shelf Edge team
• Scrapes and trays products as needed
• Weighs prepackaged items as needed

Customer Service:

• Provides excellent customer service by answering customers questions regarding products and assists them with selections
• May communicates safe handling and cooking methods to Customers as needed

Food Safety / Sanitation:

• Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with department / store operating procedures and federal / state regulations

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

• Experience working in a fast-paced, high volume environment
• Experience in customer service

Knowledge/Skills/Abilities:

• Working knowledge of product rotation, department / store sanitation, shrink awareness
• Communication skills
• Customer service skills
• Ability to manage multiple priorities and shift focus between tasks; attention to detail
• Ability to work a flexible schedule
• Initiative; dependability
• Knowledge to complete all tasks

Education:

Licenses/Certifications:

• Completion of required job skills and compliance-related training

Physical Demands & Working Conditions:

• Function in a fast aced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk, push / pull with arms and make movements with ulnar deviation
• Frequently be exposed to cold (non-weather) conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movements
• Occasionally be exposed to wet (non-weather) conditions and loud noise
• Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials
• Safely maneuver around moving mechanical parts
• Demonstrate the ability to lift 90 lbs, and manage in excess of 85 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2021

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