Opportunity

We are looking for a hands-on Technical Support Analyst to provide onsite support for our Hong Kong office and remote support across APAC (Tokyo, Beijing, Shanghai, Hong Kong, Singapore, Sydney). You will work with colleagues, global ICT teams and approved suppliers to resolve issues, support workplace technology and deliver a reliable user experience.

This role suits someone who is service-focused, organised and comfortable supporting senior stakeholders, live meetings and colleagues across different locations and time zones.

About the Role

Manage ICT activities for joiners, movers and leavers, including device preparation, access checks, induction and equipment recovery.
Providing onsite and remote technical support.
Deliver proactive and discreet support to Partners, Directors and other priority users.
Prepare and support office meetings, client events and video-conferencing sessions.
Coordinate local suppliers, support visits, quotations and service escalations.
Purchase and manage ICT equipment, stock and asset records throughout the device lifecycle.
Support APAC offices without dedicated onsite ICT resources, coordinating with local contacts and suppliers when required.
Log and manage incidents and service requests, maintain clear user communication and escalate risks appropriately.
Contribute to office moves, technology refreshes, service improvements and regional ICT projects.
Follow information security, data protection and company technology policies at all times

What We’re Looking For

At least two years of experience in service desk, desktop support or end-user computing.
Practical experience supporting Windows 11, macOS, Microsoft 365, Teams, Outlook, OneDrive and SharePoint.
Working knowledge of Microsoft Entra ID, Intune and endpoint management; Jamf experience is an advantage.
Experience supporting laptops, iPhones, printers, meeting-room technology and audio/video conferencing.
Good understanding of basic networking, Wi-Fi, VPN, TCP/IP, DNS and DHCP.
Experience with ITSM ticketing, asset management and technical documentation.
Awareness of information security, phishing, MFA and secure handling of company equipment.
ITIL, Microsoft, CompTIA, Apple or Jamf certification is desirable but not essential.
Outstanding communication skills in English and, ideally, a regional language.

About Brunswick

Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.

Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.

Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.

Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.

About the company

Brunswick Group is a global advisory firm that specializes in financial public relations and strategic communications. It helps clients navigate high-stakes moments such as mergers, acquisitions, crises, litigation, and regulatory challenges by providing expert messaging, investor and media relations, and crisis management. The company works through a partnership-based model that preserves ownership and independence, enabling long-term, client-focused counsel rather than short-term tactics. Its offerings include strategic communications planning, reputation management, crisis response, regulatory counsel, and stakeholder engagement across multiple geographies. Brunswick’s goal is to guide clients through critical business moments to protect and enhance value, maintain credibility with investors and the public, and manage complex conversations in the business and financial world.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$68.7M

Headquarters

London, United Kingdom

Founded

1987

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Simplify's Take

What believers are saying

Paramount retained Brunswick during its July 2026 Warner Bros. legal fight.
May 2026 San Francisco hires Christian Buss and Paul Shaw strengthen West Coast coverage.
January 2026 added sixteen partners across eleven offices, expanding geopolitical and sustainability reach.

What critics are saying

FGS Global, Teneo, and Joele Frank keep compressing pricing on crises.
Partner hiring sprees in 2026 signal constant rainmaker replacement, not organic retention.
AI-assisted internal communications teams can disintermediate Brunswick's billable advisory work within five years.

What makes Brunswick Group unique

Independent partnership still wins crisis mandates where trust beats scale.
September 2026 hires Kim Hughes, Molly Fogarty, and John Bew broaden specialist depth.
Brunswick remains the default counsel for FTSE and Fortune financial-marks situations.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account
Health Savings Account
Life Insurance
Commuter Benefits
Paid Time Off
401(k) Retirement Plan
Conference Attendance Budget
Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

FlipIt Money

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Nvidia revamps communications team amid surge in its public visibility.

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Provoke Media

Oct 6th, 2026

Ramiro Prudencio joins Brunswick as partner.

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Mace Magazine

Sep 2nd, 2026

Former Burnham aide joins PLMR.

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Provoke Media

Sep 1st, 2026

Kim Hughes and Molly Fogarty join Brunswick as partners.

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Adweek

Aug 28th, 2026

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Brunswick Group

Technical Support Analyst

About the job