Planned Parenthood Federation of America

Planned Parenthood Federation of America

Provide reproductive health care and education

Clinic Assistant - Front desk

Full-Time
$24.46 - $28.13/hr
Entry
Bachelor's
New London, CT, USA
In Person

About the job

Requirements
  • A high school diploma or equivalent.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Availability to work mornings, evenings, and weekends, with reliable transportation.
  • Ability to handle highly confidential information with diplomacy and tact.
  • Comfort discussing sexuality, contraception, sexually transmitted diseases, and pregnancy options.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Ability to work in a fast-paced, dynamic environment where daily responsibilities may change frequently.
  • Ability to communicate clearly and directly and respond constructively to feedback related to identity and equity.
  • Awareness of multiple group identities and their dynamics, with self-awareness, empathy, and humility in interpersonal interactions.
  • Ability to build authentic relationships, interact effectively, and build trust with diverse people and work across differences.
  • Foundational understanding of, or interest in learning about, health inequity and its impact on patients and communities.
  • Self-awareness regarding belonging and equity, with empathy and humility in interpersonal interactions.
Responsibilities
  • Support clinicians in providing quality healthcare services that support the whole person.
  • Provide client-centered customer service and keep the client at the center of decision-making.
  • Participate in health center efforts to achieve established productivity and revenue cycle goals.
  • Partner with the center manager and clinician to create efficient and effective systems and processes for business success and sustainability.
  • Understand and adhere to organizational and clinical standards, protocols, and policies.
  • Provide factual, non-biased patient information and education necessary for the patient visit.
  • Perform technical clinical functions including blood pressure measurement, venipuncture, laboratory work, and medical charting.
  • Perform office functions including reception, telephone triage, supply stocking, filing, billing and coding, and routine insurance data entry.
  • Help maintain an environment that appreciates and embraces diverse experiences and perspectives.
Desired Qualifications
  • Bilingual English and Spanish language skills.

About the company

Planned Parenthood Federation of America

Planned Parenthood Federation of America

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Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company Size

5,001-10,000

Company Stage

Grant

Total Funding

$276M

Headquarters

New York City, New York

Founded

1916

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Simplify's Take

What believers are saying

  • Medicaid billing resumed July 2026, restoring reimbursements for non-abortion care across affected clinics.
  • September 2, 2026 HSV telehealth in Ohio expands low-friction digital care and pharmacy fulfillment.
  • Private-funding programs in El Paso show donors can backfill federal gaps quickly.

What critics are saying

  • Texas’s $1.8 billion Medicaid fraud suit could cripple or shut Texas operations by 2027.
  • HHS’s July 2026 Title X rules threaten federal family-planning dollars during the 2027 funding cycle.
  • Planned Parenthood closed nearly 30 centers since July 2025; more closures follow if Medicaid fights persist.

What makes Planned Parenthood Federation of America unique

  • PPFA’s 600-clinic network plus Planned Parenthood Direct combines in-person and telehealth care.
  • PPFA still offers confidential reproductive care where local providers refuse contraception, STI, and abortion services.
  • PPFA’s national brand mobilizes litigation, fundraising, and affiliate coordination faster than local clinics.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Family Leave

401(k) Retirement Plan

401(k) Company Match

Health Savings Account/Flexible Spending Account

Commuter Benefits

Growth & Insights and Company News

Headcount

6 month growth

↑ 2%

1 year growth

↑ 2%

2 year growth

↑ 2%
The Big Sky Business Journal
Sep 20th, 2026
Montana highlights September 15, 2026.

Montana highlights September 15, 2026. 90% of the vendors at this year's Fall Home Improvement Show came from the greater Billings area. Montana Department of Environmental Quality (DEQ) has a received a $20.78 million payment for the reclamation costs of the Montana Tunnels Mine near Jefferson City, MT. The payment comes from the latest bankruptcy filing by Montana Tunnels Mining, Inc. The funds cover the shortfall between the bond calculated by DEQ for reclamation at the mine and the amount of money forfeited from Montana Tunnels Mining, Inc. The $20.78 million payment also paves a potential path for Silver Bow Mining Corp. and Silver Bow Tunnels Corp. to pursue becoming a permitted operator of the mine. Krissy Petersen, the new CEO of Providence Montana health system, plans to bring a renewed focus on rural healthcare and research. Missoula Elks plan to restore their lodge building to the original 1911 design. When the "Hell Gate" Elks Lodge opened in 1911, it featured two bars, a bowling alley, a shooting range and a spa. There were floor-to-ceiling windows for businesses on the first floor. Randy and Sarah Lewis opened Hawaiian Fork restaurant in April in Bigfork. Hawaiian Fork Grill has a slim menu which features four mains and four sides. Three different size options, Small Fork, Regular Fork and Bigfork, are available. The business is located on Electric Avenue in Big Fork. Lonesome Heritage Farms at Wagon Wheel Gift and Gallery in Moiese is celebrating 50 years in business. Ted McDermott has been named interim editor of the Ravalli Republic and the Missoulian. McDermott is a veteran journalist with deep ties to Missoula and western Montana. Agriculture producers in Teton County have gathered together to form a new Farm Bureau chapter, becoming the 30th county chapter in the Montana Farm Bureau Federation. The Federation is a grassroots organization consisting of county chapters and dedicated to preserving and improving the agriculture and natural resource industries through member involvement in education, political activities, programs and services. Teton's original registration dates to 1919, the same year that Montana Farm Bureau was formed, Teton had previously been a part of Front Range Counties Farm Bureau which includes Glacier, Toole and Pondera counties. Planned Parenthood has announced that Bozeman will be the location of their next facility in Montana. Gov. Greg Gianforte has announced his support for a public education campaign supporting a flat 4.7% state income tax. He pointed out that a flat rate would reduce the higher of the state's two rates and would boost the state's economy. In July, a handful of Republicans in Senate leadership announced their support for a flat tax. Speaker of the House Rep. Brandon Ler, R-Savage, has stated that he supports the proposal. Montana's Legislative Fiscal Division estimated in July that a 4.7% flat tax beginning in 2028 would reduce state revenues by $140 million over the 2029 biennium. Glacier National Park officials say Logan Pass time limits helped in record July visitation. The introduction of a three-hour time limit on personal vehicle parking generated faster turnover at Logan Pass. Between 1,200 and 1,300 parking permits were issued for the 235-space parking lot each day that the time restrictions were in place. The Billings Police Department has announced that Assistant Chief of Police Shawn Mayo will step into the role of interim Chief following the upcoming retirement of BPD Chief Rich St. John. As part of its ongoing reorganization, the U.S. Forest Service will close 23 research and development facilities around the nation. Three will continue to operate in Montana. The U.S. Forest Service has announced that it had conducted a review of regional offices and identified 23 facilities that are minimally occupied. The agency plans to shut those facilities down in order to save $16 million. The 23 facilities are in 15 states, including four in California, Connecticut, Michigan, New York, Pennsylvania and Wisconsin. Of the 61 facilities that will remain open, three are in Montana: Missoula, Hungry Horse and Bozeman. A Romanian woman accused of stealing jewelry in multiple countries and U.S. states made her first appearance in Missoula for the 2022 theft of a $28,000 diamond from a store in Southgate Mall. Three of five new housing units at the Montana State Prison continue under construction, with varying levels of interior completion. Officials continue to eye a 2029 move-in date. Colton and Cassi Gobble recently opened Central Montana Trailer Rentals. The couple has leased a large open lot off of Joyland Road in Lewistown for their rental operation. The lot is big enough to allow for easy hooking up and returning of trailers. All of the trailers are monitored with trackers. Central Montana Trailer Rentals opened in April. Miles Community College will host a Workforce and Industry Partnership Summit on October 19, from 4:30 to 6:00 p.m. on the MCC campus. The summit will bring MCC representatives and regional employers together for a conversation focused on strengthening the workforce and supporting economic growth across the region. Attendees will be able to build connections, and shape future training courses and academic programs that prepare students and employees for participation in evolving industries. Montana's high-tech industry grew twice as fast as the overall Montana economy from 2014 to 2024, increasing its share of state GDP to 5 percent. In 2024, the industry generated $7.9 billion in revenue and contributed $4.4 billion in value added to Montana's economy, underscoring its growing role as a driver of the state's prosperity. The 2026 Montana High Tech Industries Report combines an analysis of industry trends using federal and private economic data with a statewide survey of Montana high-tech businesses to provide a comprehensive assessment of Montana's technology economy since 2020. The research also found Montana's technology wages have become nationally competitive. In 2025, average wages in Montana's tech sector reached $146,000, about 2.4 times Montana's overall average wage per worker. Technology companies reported that access to capital was their organization's largest impediment to faster growth. Shawna and Brandon Sandau have opened Frontier Laundry in Lewistown. Using a phone app, customers can check on the washers and dryers from home, to see which are ones are available. The machines work with cell phone payment apps and credit and debit cards. Joe's Parkway Market across from MSU's campus is closing after 57 years of family ownership. Joe Wantulok took over the Parkway Market in 1969 and added his name. The building and property have been sold to a new owner. The projected closing date is the beginning of October 2026. Yellowstone National Park Superintendent Cam Sholly will be departing his post at the end of the month after eight years in the position. The Miles City city council rejected an ordinance recently that would have established zoning regulations for shipping containers and similar temporary structures. The proposal passed on first reading. Ordinance 1408(a) failed 5-1 on its second reading. The proposed ordinance would have established permitting, placement and appearance standards for shipping containers in residential, commercial, industrial and open-space zoning districts. Billings City Council members recently rejected a report suggesting the city add a full-time employee dedicated solely to housing development. The construction of more housing has been one of Billings and Montana's most salient political issues in recent years. Big machinery is moving dirt at the proposed site for a data center in Broadview, marking the first visible signs of construction at the location. Construction crews were seen working on an access road and preparing for well pad construction on part of Quantica's 5,100 acres off Buffalo Trail between Mosdal Road and Supanik Road in Yellowstone County. Residents say they received a postcard from Big Sky Digital Infrastructure telling them what to expect through late September. The work seen last week is scheduled to be completed in the middle of the month, with well drilling potentially beginning at the end of September. / On forest lands scattered across Lincoln, Mineral and Sanders counties, public access and wildlife habitat have been permanently secured on more than 20,000 acres of property owned by Stimson Lumber Co. Cassie Baldelli and Lynn Stoll opened Core and Co. in May in Kalispell. Core & Co. is a boutique fitness studio specializing in Lagree classes.

Planned Parenthood Action Fund
Sep 17th, 2026
Planned Parenthood Federation of America and Planned Parenthood Action Fund honor Rep. Teresa Leger Fernández during the 2026 CHCI Leadership Conference.

Planned Parenthood Federation of America and Planned Parenthood Action Fund honor Rep. Teresa Leger Fernández during the 2026 CHCI Leadership Conference. For Immediate Release: Sept. 17, 2026 WASHINGTON, DC - Last night, Planned Parenthood Action Fund, together with Planned Parenthood Federation of America, honored Rep. Teresa Leger Fernández (D-NM-03) for her congressional work to protect sexual and reproductive healthcare. She was honored at Planned Parenthood's "El Aborto es un derecho, no un debate" plática and reception, held during the 2026 Congressional Hispanic Caucus Institute (CHCI) Leadership Conference. "We are in a defining era for fundamental human rights. Patients have lost lifesaving, affordable care. Communities have lost trusted providers. And people have been harmed by an onslaught of attacks on their freedom," said Alexis McGill Johnson, president and CEO of Planned Parenthood Action Fund. "That is why our commitment to Latino communities must be absolute and intersectional. We are proud to be in this fight alongside fierce and relentless leaders like Rep. Leger Fernández, who is a reminder that the work toward reproductive freedom is built on community, dignity and collective power." "Thank you to [Planned Parenthood providers and staff]... for the life-saving work you do every day to [ensure] access to reproductive healthcare across the country," said Rep. Teresa Leger Fernández, Chair of the Democratic Women's Caucus. "Women are dying from ectopic pregnancies, sepsis, and other complications directly tied to... abortion restrictions. I shudder when I think about the pain and loss of life women will suffer because they couldn't get cancer screenings at Planned Parenthood [health centers] 一 when Planned Parenthood Action Fund, Inc. know that early detection saves lives. But Planned Parenthood is not giving up, they are showing up to find ways to fund those cancer screenings, get that birth control to young women, and keep Planned Parenthood Action Fund, Inc. all healthy. "As chair of the Democratic Women's Caucus, my job in Congress is to tell the stories of women who are struggling to get the healthcare they need to keep them alive. I dedicate this award to the advocates and healthcare providers on the ground who continue showing up for their patients in this incredibly difficult time. I am honored to stand alongside the women, providers, and advocates who never back down..." Rep. Leger Fernández has fought for sexual and reproductive healthcare, ensuring everyone can get the care they need - including abortions - free from government interference. As chair of the Democratic Women's Caucus, she's lifted up stories about the harm of deadly abortion bans and restrictions and shared her story about experiencing a life-threatening pregnancy complication. She has also fought to end the harm pregnant people experience at the hands of the U.S. Immigration and Customs Enforcement (ICE) and Customs and Border Protection (CBP). In addition, McGill Johnson moderated a plática (fireside chat) to discuss the barriers to healthcare Latino patients face and the critical role Planned Parenthood health centers play in their communities. Speakers included Lupe Rodríguez, executive director of the National Latina Institute for Reproductive Justice, and Kathia García, Planned Parenthood of the Rocky Mountains public affairs manager. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education.

KRTV
Sep 9th, 2026
Planned Parenthood of Montana plans new Bozeman clinic, expanding abortion services.

Planned Parenthood of Montana plans new Bozeman clinic, expanding abortion services. Planned Parenthood of Montana plans to open its first Bozeman clinic, expanding access to abortion and other sexual and reproductive health care in the area. Planned Parenthood has not released the exact location of the future Bozeman clinic. Fuller said the site is close to Montana State University and located on a public transit line. By: Meghan Elaine Posted 4:01 PM, Sep 09, 2026 and last updated 1 hour and 58 minutes ago Planned Parenthood of Montana plans to open a new health center in Bozeman, bringing in-person abortion services to the city as the organization expands its presence in the state. The organization announced the plans Tuesday. WATCH: Planned Parenthood is coming to Bozeman. Here's what Krtv Communication Inc. know. "Even as one of the fastest-growing and youngest cities in Montana, there was no consistent provision of abortion care," Planned Parenthood of Montana President and CEO Martha Fuller said during a Zoom interview. The Bozeman location will be Planned Parenthood of Montana's fifth clinic in the state. Its other health centers are in Billings, Missoula, Helena and Great Falls. Fuller said about 1,400 patients from the Gallatin Valley are already receiving care through Planned Parenthood's other health centers and telehealth services. "We see about 1,400 patients from the Gallatin Valley at our other health centers and through telehealth, so we know we have patients who are in the area already," Fuller said. Fuller said the organization also sees the Bozeman clinic as a way to serve patients from Montana and the broader Mountain West. "So really making sure that we are doing everything that we can both for people in our state and folks in the broader Mountain Intermountain West and beyond to be able to get care and have that infrastructure is really important to us," Fuller said. Planned Parenthood of Montana has provided health care in the state for nearly 60 years. Fuller said its services extend beyond abortion care, including sexual and reproductive health services. "We see people all the way up through perimenopause and menopause, just a full gamut of sexual and reproductive health care," Fuller said. Montana abortion rights. Fuller also pointed to Montana's Constitutional Initiative 128, which voters approved in 2024. CI-128 amended the Montana Constitution to expressly provide a right to make and carry out decisions about one's own pregnancy, including the right to abortion. The amendment also addresses abortion before fetal viability and when a health care professional determines an abortion is medically necessary to protect the pregnant patient's life or health. "Here in Montana, the vast majority of folks believe that it is important that people be able to make decisions about their own pregnancies. They support the right to have an abortion. We saw that when they passed a constitutional amendment two years ago," Fuller said. Location and construction. Planned Parenthood has not released the exact location of the future Bozeman clinic. Fuller said the site is close to Montana State University and located on a public transit line. "We want to be open in a timely manner, and so it's really important to us that the folks who are doing the work inside the space have the ability to do that work, unobstructed, unbothered, and be able to get that done," Fuller said. Construction is already underway. Fuller said Planned Parenthood of Montana has raised about $1.5 million toward a $2 million fundraising goal for the clinic construction. The organization is also seeking an additional $1.5 million to cover its first-year operating costs. "We welcome folks to get in touch about the fundraising campaign and how they can be involved too," Fuller said. The clinic is slated to open in summer 2027.

KULR 8
Sep 9th, 2026
Planned Parenthood of Montana to open new clinic in Bozeman.

Planned Parenthood of Montana to open new clinic in Bozeman. Planned Parenthood of Montana has a new location currently undergoing construction in the Bozeman area. BOZEMAN, Mont. - A new Planned Parenthood health center is coming to the Bozeman area for the first time, Planned Parenthood of Montana announced Tuesday morning. Construction is underway to renovate a building for the space's new intended purpose. Part of the goal with this new location is to help people in Bozeman receive reproductive healthcare closer to home instead of traveling to other cities, said Martha Fuller, president and CEO of Planned Parenthood of Montana. The organization has four existing health centers in Missoula, Helena, Great Falls and Billings, and as many as 1,500 people from the Gallatin County area travel to one of those centers every year for care, Fuller said. People from out-of-state also frequently fly to Bozeman to then travel to one of those clinics, she added. "We really want it to be a place that's welcoming to the broader community and can really feel like a home for sexual and reproductive health care without judgment, with compassion, but in a setting that everybody deserves to get their care in," Fuller said. The new clinic is expected to offer the same services available at other Planned Parenthood of Montana locations, including STI testing and treatment, birth control, annual exams, cancer screening, gender affirming care and both medicated and procedural abortion. Bridgercare, another reproductive healthcare clinic in Bozeman, has been a long-time partner of PPMT, Fuller explained. However, Bridgercare is a Title X clinic, which means they receive federal funding to provide care to low-income or uninsured patients, and therefore do not provide abortions. The new Planned Parenthood clinic is not a Title X clinic, which means they likely will not provide services through a sliding fee scale. Fuller explained the different clinics that provide different types of care act like a net. "If you've got lots of overlap and things are woven together tightly, it's very strong and helps catch things better," she said. "So, those partnerships with other providers around the state are really important to making that net super strong, and our commitment is to continue to offer the care that others might not be able to offer." Not everyone in Bozeman is on board with the idea of Planned Parenthood opening a new location. The Montana State University Chapter of Turning Point US took to Facebook when the chapter learned the news. They wrote in part, "Being pro-life means standing for the fundamental right to life. It means recognizing the humanity and value of the unborn. And it means supporting women with real resources so that no mother feels abortion is her only option." The TPUSA provided information for other resources in the Bozeman area, such as ZoeCare and LoveLine. Fuller said during the silent part of PPMT's campaign to fundraise for the new location, they received an incredible amount of support. "Here in the state of Montana, we are very supportive of access to sexual and reproductive health care, including abortion. The passage of the constitutional amendment two years ago, I think, was a, you know, resounding demonstration of the fact that people actually do support other Montanans' right to access abortion care," she said. Construction is underway for the new clinic, although Fuller said they are not announcing its exact location yet. She cited concerns over ensuring contractors can work without people showing up to bother them. The location will, however, be centrally located in Bozeman and accessible by public transit, she added. The clinic is expected to open in early summer of 2027.

Daily Montanan
Sep 8th, 2026
Planned Parenthood of Montana clinic to open in Bozeman.

Planned Parenthood of Montana clinic to open in Bozeman. Clinic scheduled to open in summer 2027 Planned Parenthood of Montana announced Tuesday it is opening a new clinic in Bozeman in summer 2027. In a news release, Planned Parenthood said it is proud to be expanding when sexual and reproductive care infrastructure is shrinking across the nation. It said the clinic will provide procedural abortion, which is only available in Missoula, Helena and the Flathead in Montana. The organization has health centers in Billings, Helena, Great Falls and Missoula, plus "a robust telehealth program." In an interview, Planned Parenthood of Montana CEO and President Martha Fuller said the organization is locating its new health center in Bozeman for several reasons. Bozeman is one of the fastest-growing cities in Montana and has a young population, she said, and it has not had a consistent abortion provider for a long time. She said the need already is demonstrated there. "We, every year, see about 1,400 patients coming from the Bozeman area to our other areas not just for abortion care but other services," Fuller said. Bozeman also has a busy airport, and she said at least once a month, out-of-state travelers fly into Bozeman and drive to Helena for care. The Guttmacher Institute, a nonprofit research and policy organization with a mission to advance sexual and reproductive rights, said 200 people traveled to Montana for abortion in 2025. Fuller said many come from Idaho, which has a total ban on abortion. The Guttmacher Institute counts 13 states with complete abortion bans. A news release about the health center said the $2 million renovation started Tuesday with $1.5 million raised to date with help from Bozeman volunteers, and the project will transform a professional building "into a high-caliber medical space." The center will have around seven rooms, including space for consultations, smaller-sized exam rooms, and larger rooms for procedures. The organization said it aims to raise an additional $1.5 million to support operations for its first year. Fuller said some donations are coming from out-of-state supporters, but the project has seen "an incredible response" from donors in Bozeman and across Montana. In a statement, Planned Parenthood of Montana Chief Medical Officer Dr. Samuel Dickman said many patients prefer to have an abortion procedure instead of a medication abortion, whether they're farther along in a pregnancy, have a condition that requires a procedure, or "want the certainty of not being pregnant when they walk out the door." "That choice is what our patients deserve, and they shouldn't have to drive long distances for it," Dickman said in a statement. The Montana Constitution protects abortion, but the government may regulate abortion after fetal viability. In a 1999 decision, the Montana Supreme Court said the constitution's strict right to privacy covers choices in medical care, including abortion. In 2024, voters approved a constitutional amendment that says people have the right to make decisions about their own pregnancy, including the right to an abortion. Fuller said lawmakers can do many things to increase access to sexual and reproductive health services, but she does not anticipate seeing such legislation from the 2027 Montana Legislature. The Montana Legislature has attempted to restrict abortion in the past, but legislation has not withstood court challenges. In the 2025 session, Fuller said Planned Parenthood saw a "significant decline" in the number of bills that aimed to curtail abortion, and no litigation came out of it. However, she said Planned Parenthood of Montana is the largest provider of gender-affirming care in the state, and she anticipates restrictions proposed in the 2027 Montana Legislature. A spokesperson for the Legislative Services Division said Tuesday no draft bill requests are specifically related to abortion access or gender-affirming care so far, although some requests seek to make general revisions to health care laws. The new health center is supported by peer providers including Bridgercare, the news release said. It said the new clinic will co-locate with Good Medicine Wellness Center, which will provide mental health care and community programming to Bozeman's Indigenous community.