Planned Parenthood Federation of America

Provide reproductive health care and education

Clinic Assistant - Front Desk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNew London, CT, USA$24.46 - $28.13 /hrIn-person

About the Job

Requirements

Must have a high school diploma or equivalent.
Must have working knowledge of Microsoft Word, Excel, and Outlook.
Must be able to work mornings, evenings, and weekends and have reliable transportation.
Must be comfortable discussing sexuality, contraception, sexually transmitted diseases, and pregnancy options.
Must handle highly confidential information with diplomacy and tact.
Must pay attention to detail and manage multiple tasks simultaneously.
Must communicate clearly and directly and be able to hear, reflect, and act on feedback related to identity and equity.
Must demonstrate awareness of multiple group identities and their dynamics, with self-awareness, empathy, and humility in interpersonal interactions.
Must build authentic relationships, interact effectively, and build trust with diverse people and work effectively across difference.
Must be interested in and committed to health equity, with foundational understanding of or interest in learning about health inequity and its impact on patients and communities.

Responsibilities

Support clinicians in providing quality healthcare services that support the whole person.
Provide client-centered customer service and keep the client at the center of decision-making.
Participate in health center efforts to achieve established productivity and revenue cycle goals.
Partner with the center manager and clinician to create efficient and effective systems and processes that support business success and sustainability.
Understand and adhere to organizational and clinical standards, protocols, and policies.
Provide factual, non-biased patient information and education needed for the patient visit.
Perform technical clinical functions, including blood pressure measurement, venipuncture, lab work, and medical charting.
Perform basic office functions, including reception, telephone triage, stocking supplies, filing, billing and coding, and routine insurance data entry.
Help ensure an environment that appreciates and embraces differences in race, culture, religion, age, gender, sexual orientation, ability, and gender identity.

Desired Qualifications

Bilingual English and Spanish is preferred.

Salary Range: 24.46 to 28.13 (Currency: USD) (Pay period: per-hour-wage)

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary: Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our New London Health Center at our front office.

Job Responsibilities

Provides and supports the clinician in providing world class, quality healthcare services that support the whole person
Provides excellent client centered customer service; makes certain the client is the center of all decision making
Participates in health center effects to achieve established productivity and revenue cycle goals
Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability
Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies
Provide factual non-biased patient information and education necessary for the patient visit
Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting
Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry
Ensures an environment that appreciates and embraces a variety of experiences and perspective which arise from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identity

Job Qualifications

Solution-oriented; positive, optimistic, confident can-do attitude
Ability to embrace a fast paced and dynamic environment where daily responsibilities could change frequently
Demonstrated ability to handle highly confidential information with diplomacy and tact
Must be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy options
Must have attention to detail and the ability to manage multiple tasks simultaneously
Working knowledge in Microsoft Word, Excel, and Outlook is required
Must be able to work mornings, evenings, weekends and have a reliable form of transportation
Bi-lingual English/Spanish preferred
Must have high school diploma or equivalent
Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
Awareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactions
Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference
Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities
Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size: 5,001-10,000
Company stage: Grant
Total funding: $276M
Headquarters: New York City, New York
Founded: 1916

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