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LoanCare

Subservicing mortgage loans with analytics

Foreclosure Specialist 3

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA$19.33 - $28.89 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 3 years of foreclosure or mortgage default-related experience is required; foreclosure experience is preferred.
  • Knowledge of mortgage banking and familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and federal and state laws related to foreclosure and bankruptcy processes.
  • Working knowledge of mortgage loan documentation, foreclosure processing best servicing practices, default and foreclosure laws and regulations, and FNMA, FHLMC, FHA, and VA guidelines.
  • Strong professional, interpersonal, verbal, and written communication skills.
  • Advanced multitasking and organizational skills, with strong attention to detail.
  • Ability to comprehend legal terms and conditions and apply them to work processes.
  • Ability to provide exceptional representation of LoanCare in a legal proceeding.
  • Experience monitoring the activity of multiple accounts assigned to outside counsel.
  • Ability to use a personal computer and research the internet.
  • Advanced skills in Microsoft Office products, including Word, Excel, and Access, and in MSP and LoanSphere applications.
  • Ability to take direction from senior paralegals and attorneys.
  • Ability to prioritize workflow and work in a high-volume, fast-paced, multifaceted, and time-sensitive environment.
  • Ability to work independently with minimal direction and effectively meet deadlines.

Responsibilities

  • Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to provide foreclosure issue resolutions and minimize risks or mitigate loss outside of delegated authority.
  • Provide status updates and reporting to management, and ensure compliance with agency, investor, and insurer guidelines.
  • Support internal business units and staff with questions on foreclosure loans within delegated authority.
  • Assist with training and mentoring Foreclosure Specialist I and II.
  • Manage attorney communication through LoanSphere.
  • Ensure prompt and appropriate maintenance and actions on the foreclosure portfolio.
  • Ensure attorney firms send appropriate letters as described in servicing handbooks.
  • Maintain knowledge of state and federal agency regulations, investor and insurer timelines, and document requirements for judicial and non-judicial foreclosures.
  • Maintain knowledge of trial and deposition hearings.
  • Accurately calculate and provide bidding instructions to attorney firms for nationwide foreclosure sales for all investors.
  • Apply established techniques, procedures, or specific standards to work performed under general supervision, ensuring sound judgment and accuracy in accordance with company and federal compliance standards.
  • Execute policies at management’s direction and make recommendations for necessary changes.
  • Develop and maintain collaboration with executive and senior management, department and corporate staff, financial institutions, investors, agencies, and the approved attorney network.

Desired Qualifications

  • An associate’s degree or equivalent combination of work experience, knowledge, skills, and abilities related to the position requirements is preferred.
  • A Notary Public commission is beneficial but not required.
  • Previous title work experience is preferred.

About the Company

LoanCare

Subservicing mortgage loans with analytics

LoanCare provides full-service mortgage loan subservicing for banks, credit unions, independent mortgage companies, and portfolio investors, including special loans, white-label options, and marketing services. It handles the day-to-day administration of loans on behalf of lenders, covering payments, escrow, borrower communications, and related servicing tasks, while offering branding and marketing support to lenders. The company differentiates itself with its proprietary LoanCare Analytics platform, which quickly identifies risk and opportunities to support smarter decisions across the servicing lifecycle. With 40 years in the industry and as part of Fidelity National Financial, LoanCare aims to optimize asset performance for its clients and improve the borrower experience by tailoring subservicing programs to each client’s needs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Virginia Beach, VA
Founded
1983

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