IT Support Officer
About the job
- Minimum 2 years of experience in IT support.
- Good knowledge of networks, hardware, software, and printer troubleshooting.
- Strong problem-solving skills.
- Good communication and interpersonal skills.
- Help ensure the company's IT operations run smoothly.
- Support and maintain the office network and internet connection to the provider.
- Troubleshoot and resolve IT problems, including researching software to install and resolving printer, laptop, and internet problems.
- Create daily reports related to connectivity and resource monitoring in the assigned office.
- Set up PCs and laptops, and help research items for the company to procure.
- Prepare and process IT peripheral handovers to and from employees during onboarding and offboarding.
- Write some light code to automate tasks.
- Provide technology and procedure initiatives to create a more effective IT support workflow.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours