National Vision

Operates affordable eyeglasses and vision centers

Assistant Manager - Optical

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeRichardson, TX, USAIn-person

About the Job

Requirements

Optical sales experience is required.
Supervising experience is preferred.
The candidate must be able to lead, coach, and build associate relationships.
The candidate must understand store operations and standards for success.
The candidate must have oral and written communication skills for managing teams.
The candidate must have customer service skills.
The candidate must have organizational skills to plan work and monitor progress toward goals.
The candidate must be able to analyze, create, and understand financial reports.
The candidate must be able to analyze and solve problems of varied scope.

Responsibilities

Monitor and achieve profit, sales, and performance goals, including reviewing the profit and loss statement.
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
Provide outstanding customer service and ensure associates do the same.
Ensure quality standards are met, review remakes, and enforce policies to ensure compliance.
Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
Ensure store promotions, advertising, and visual merchandising are in place and that associates and doctors are aware of current promotions.
Supervise and motivate Opticians and contact lens sales associates, and in some stores the Receptionist, while ensuring timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining staff.
Motivate associates to exceed performance standards.
Perform duties and work practices in accordance with applicable state laws and any required licenses or credentials.

Job Description

What would you do? – The Specifics

Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
Convey a commitment to providing outstanding customer service and ensure all associates do the same.
Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
Motivate associates to exceed performance standards.
In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

Are you the right fit? – The Suitable Talent

Optical sales experience. Supervising experience is preferred.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. 

Our Benefits Include:

Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

Training programs available
Access to educational courses
Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

About the Company

National Vision

Operates affordable eyeglasses and vision centers

National Vision creates a nationwide network of affordable eye care centers, selling eyeglasses and providing eye exams through vision centers located inside larger retail stores. Its core product is affordable eyewear and eye-care services offered at pass-through cost with a focus on value. The business works by operating and expanding vision centers, often through acquiring established brands such as America’s Best Contacts & Eyeglasses (2005) and Eyeglass World (2009), and by growing its footprint with private equity support and a public listing (IPO in 2017). This scale and emphasis on low-cost, accessible eyewear differentiate it from other providers that may operate more fragmented or premium-focused networks. The company aims to broaden access to affordable vision care for more people by expanding its national reach and brand portfolio.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Lawrenceville, GA
Founded: 1990

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