Regulatory Affairs Specialist

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. 

With us, you’ll go further, faster. What are you waiting for?

The Regulatory Affairs Specialist supports the development, testing, documentation, labeling, and commercialization of cosmetic, personal care, and OTC products. Reporting to the Regulatory Affairs Manager, this role is responsible for coordinating regulatory documentation, ingredient and formula reviews, labeling support, product testing activities, and customer regulatory requests. The successful candidate will ensure records are accurate, compliant, and maintained to support regulatory and business requirements.

• Prepare, maintain, and organize regulatory documentation, including ingredient lists, specifications, product dossiers, certificates, and technical records.
• Maintain accurate ingredient, raw material, and product data within regulatory and ERP systems.
• Request, track, and review supplier documentation, escalating missing or incomplete information as required.
• Support customer questionnaires, technical requests, and documentation packages.

Formula, Claims & Labeling Support

• Review formulas against regulatory requirements, ingredient restrictions, and customer specifications.
• Support claims substantiation and preparation of regulatory declarations and customer attestations.
• Review ingredient listings, labels, and packaging content for compliance and accuracy.
• Assist with U.S. FDA cosmetic and OTC requirements and applicable international regulations.

Product Testing & Laboratory Coordination

• Coordinate third-party testing activities, including sample submissions, quotations, timelines, and reporting.
• Track stability, preservative efficacy, RIPT, and other testing programs.
• Compile testing documentation and follow up on outstanding results.
• Support preparation of customer testing packages and product dossiers.

Compliance & Cross-Functional Collaboration

• Respond to routine regulatory and customer inquiries, escalating complex matters when required.
• Partner with R&D, Quality, Operations, suppliers, and external laboratories to resolve regulatory and documentation issues.
• Support regulatory inspections, customer audits, and quality audits through document retrieval and follow-up actions.
• Maintain trackers, meet regulatory deadlines, and identify opportunities to improve processes and record accuracy.

• Approximately 3 years of experience in Regulatory Affairs, Regulatory Compliance, Product Development Support, or a related function within cosmetics, personal care, OTC, or another regulated industry.
• Working knowledge of FDA requirements, product labeling, ingredient documentation, and regulatory compliance practices.
• Experience preparing regulatory documentation, coordinating testing activities, and supporting technical or customer requests.
• Strong organization, attention to detail, communication, and project management skills.
• Proficiency in Microsoft Office and the ability to learn regulatory databases and ERP systems.

• Bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, or a related scientific discipline.
• Experience with INCI nomenclature, global cosmetic regulations, and product information files.
• Exposure to OTC testing, stability studies, micro challenge testing, RIPT, and laboratory coordination.
• Familiarity with Ithos or similar regulatory management systems.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.