Lead Cloud Infrastructure Engineer

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Cvent is redefining the meetings and events industry through technology that advances human connection.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Recruitment Scam Notice: Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “[email protected]” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.

If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at [email protected].

For more information, visit Cvent’s Recruitment Fraud Notice. https://www.cvent.com/en/notice-recruitment-fraud.

In This Role, You Will:

Cvent is seeking a Lead / Principal Engineer to join our Cloud Infrastructure team in Gurugram, India to help build and maintain the platform behind our event and hospitality SaaS business.  This is a high impact engineering role for a person who thrives at:

·solving complex platform challenges,

·partnering with our internal technology teams to support Cvent’s customers, and

·executing complex technical infrastructure changes with minimal to no disruption

In this role you will help keep infrastructure hosted on on-premises operational while looking at strategies to migrate said infrastructure into Amazon Web Services (AWS) cloud environments along with Microsoft Azure, and Google Cloud Platform (GCP) cloud environments as needed.  You will drive the evolution of secure, scalable infrastructure that supports both customer-facing applications and internal platforms our engineering teams depend on to build and operate software at scale.

In This Role, You Will:

·Build and improve internal infrastructure platforms with a focus to migrate to cloud environments.

·Develop automation driven by self-service workflows that accelerate delivery of infrastructure while strengthening governance and reliability.

·Bring observability maturity to hybrid environments using Datadog, CloudWatch, or equivalent across both cloud and on-premises workloads during the migration window.

·Participate in a follow-the-sun on-call rotation alongside an experienced global team and contribute to incident response with clear root-cause analysis.

·Partner closely with Security, Database, Enterprise Services, and SRE teams across India, UK, US, and Canada to solve complex cross-functional infrastructure challenges.

·Provide senior technical direction through design reviews, code reviews, mentoring, and hands-on problem solving.

·Identify and implement practical uses of generative AI to improve internal tooling, automation, and speed of execution.

How You Will Spend Your Time

This role drives technical change partnering with technical leaders across a worldwide team.  A typical allocation is:

• 50% hands on engineering and automation development.

• 25% code reviews, design reviews, and technical guidance.

• 25% operational support and partnership with internal customers.

Here's What You Need:

Must-Have

• 10+ years of experience in Software Engineering, Cloud Infrastructure, Platform Engineering, DevOps, SRE, and/or Security Engineering.
• Strong experience building automation, CI/CD pipelines (via Github Actions, Jenkins, and/or ArgoCD), configuration management, and infrastructure tooling using Python, TypeScript, or similar languages.
• Proven experience designing and operating AWS infrastructure in high-scale, multi-account, multi-region production environments.
• Experience with configuration management and systems automation using tools such as AWS Systems Manager, Chef, Ansible, Ansible AWX, Foreman, Red Hat Satellite.
• Experience supporting Linux (Red Hat Enterprise Linux (RHEL), Rocky, Amazon, CentOS) environments in enterprise-scale infrastructure
• Strong communication skills, with the ability to work effectively with other engineers, stakeholders, and technical leadership.

Nice-to-Have

• Hands-on experience with serverless architectures and AWS services such as Lambda, Step Functions, IAM, and related platform components.
• Strong experience building observability solutions in Datadog, migrating from other platforms such as Checkmk, Prometheus, Grafana, Solarwinds, Splunk, Nagios, and/or Zabbix.
• Experience building or improving internal developer platforms, self-service tooling, or cloud governance frameworks.
• Experience building infrastructure-as-code solutions using AWS CDK, ideally with TypeScript.
• Experience designing and operating infrastructure on-premise infrastructure, Microsoft Azure, and Google Cloud Platform (GCP).
• Experience in networking including BGP, Direct Connect, or AWS Transit Gateway for enterprise-grade hybrid connectivity.
• Experience using Active Directory and Group Policy to manage access and system configuration.
• Experience with Bash, Microsoft PowerShell, VMware PowerCLI and transforming these scripts into automation tooling built on Python via AWS Step Functions and AWS Lambda.
• Experience with on-premise hypervisor platforms such as VMware ESXi, KVM, Proxmox, and/or Nutanix.
• Experience with Real Time Communications (RTC) and video streaming technologies including Real-Time Messaging Protocol (RTMP), HTTP Live Streaming (HLS), WebRTC, Pexip Infinity, Vonage Video (formerly Tokbox OpenTok), Adobe Media Server, Wowza Streaming Engine, and/or FreeSWITCH.
• Experience with NVIDIA Compute Unified Device Architecture (CUDA).
• Experience evaluating emerging technologies and translating them into practical platform improvements.
• Understanding of Kubernetes infrastructure especially Amazon Elastic Kubernetes Service (EKS) and/or Google Kubernetes Engine (GKE).
• Understanding of web servers such as NGINX and Apache HTTP and web application services such as Oracle WebLogic and Apache Tomcat.

Success Factors

• You identify high-leverage opportunities to simplify, automate, and scale cloud operations
• You bring strong technical judgment and ownership to ambiguous, high-impact infrastructure challenges
• You create clarity through standards, documentation, and architectural direction that others can build on
• You multiply the effectiveness of the team through mentorship, collaboration, and principled engineering leadership

On-Call and Work Model

Because Cloud Infrastructure supports a 24x7x365 environment, this role participates in an on-call rotation. Our global team structure is designed to make this sustainable: the rotation is typically one week approximately every six weeks, with daytime coverage shared across regions and handoff to our Rest of World (ROW) team overnight.

This role follows our current hybrid schedule:

• Work from home on Monday, Tuesday, and Friday
• Work in the office on Wednesday and Thursday