Guest Services Host
CoralTree Hospitality
Guest Services Host
CoralTree Hospitality
Manages luxury hotels, resorts, residences
The Galleria Park Hotel has begun a search for a Guest Services Host. The ideal candidate is able to work a variety of shifts (7:00am- 3:00pm, 3:00 pm- 11:00pm and other mid shifts) and weekends.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Hourly Rate: $30.00
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Compensation: 30 to 30 (USD)
Manages luxury hotels, resorts, residences
CoralTree Hospitality manages luxury hotels, resorts, and residences across the United States, offering comprehensive management services for independent, branded, and soft-branded properties, plus specialized management for golf courses, spas, HOAs, and memberships. It operates with a decentralized, on-site leadership model and delivers operations, marketing, sales, revenue management, brand development, and HR support under management agreements with property owners; it can also oversee vacation rental units and HOA services, recently launching the CoralTree Residence Collection with 1,100+ residences. The company differentiates itself through market-driven, on-site empowerment, a focus on luxury lifestyle properties, and its lineage from Destination Hotels and Two Roads Hospitality supported by Lowe. CoralTree’s goal is to improve property performance and profitability, expand its portfolio, and grow its residence and rental-management offerings across the United States.
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