Head of Operation & Strategy
About the job
- Proven experience as Head of Operations, Operations Strategy, or in a similar leadership role.
- Familiarity with business functions including human resources, finance, operations, and information technology.
- Experience implementing information technology systems.
- Strong knowledge of data analytics and reporting.
- Ability to work with numbers and financial planning.
- Strong communication and negotiation skills.
- Organizational and leadership ability.
- Analytical thinking.
- Problem-solving aptitude.
- Bachelor of Science or Bachelor of Arts degree in Business, Computer Science, or another relevant field.
- Formulate business strategy with the executive team.
- Design policies aligned with the overall strategy.
- Implement efficient processes and standards.
- Coordinate the operations team and identify ways to ensure customer retention.
- Ensure compliance with local and international laws, including data protection laws.
- Oversee implementation of technology and analytics solutions throughout the organization.
- Evaluate risk and lead quality assurance efforts related to operations.
- Oversee expenses and budgeting to help optimize operating costs and benefits.
- Mentor and motivate teams to achieve productivity and engagement.
- Report on operational performance and suggest improvements.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours