Cermati.com

Financial product marketplace and application service

Head of Operations & Strategy

Business OperationsConfirmed live in the last 24 hours

Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

Proven experience as Head of Operations, Operations Strategy, or a similar leadership role.
Familiarity with business functions including human resources, finance, operations, and information technology.
Experience implementing information technology systems.
Strong knowledge of data analytics and reporting.
Ability in numerical analysis and financial planning.
Strong communication and negotiation skills.
Excellent organizational and leadership ability.
Analytical thinking.
Problem-solving aptitude.
Bachelor of Science or Bachelor of Arts degree in Business, Computer Science, or another relevant field.

Responsibilities

Formulate business strategy with the executive team.
Design policies aligned with the overall strategy.
Implement efficient processes and standards.
Coordinate the operations team and identify ways to ensure customer retention.
Ensure compliance with local and international laws, including data protection laws.
Oversee implementation of technology and analytics solutions throughout the organization.
Evaluate risk and lead quality assurance efforts related to operations.
Oversee expenses and budgeting to help optimize operational costs and benefits.
Mentor and motivate teams to achieve productivity and engagement.
Report on operational performance and suggest improvements.

Job Description

Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate operation team and find ways to ensure customer retention
Ensure compliance with local and international laws (e.g. data protection)
Oversee the implementation of technology & analytics solutions throughout the organization
Evaluate risk and lead quality assurance efforts related to our operation
Oversee expenses and budgeting to help the organization optimize operation costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements

Qualifications

Proven experience as Head of Operations, Operations Strategy or similar leadership role
Familiarity with all business functions including HR, finance, operation and IT
Experience with implementing IT systems
Strong knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
BSc/BA in Business, Computer Science or other relevant field

Additional Information

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size: 501-1,000
Company stage: Series A
Total funding: $1.9M
Headquarters: Jakarta, Indonesia
Founded: 2015

Recently Posted Jobs

Explore more opportunities at Cermati.com

See more jobs