V

VML

Global marketing automation, personalization, and CRM

Copywriter

Copywriting & Creative WritingPosted on Nov 13
Full-timeMelbourne VIC, AustraliaNo salary listed

About the Job

Requirements

  • Develop concepting, craft, consulting, leadership, communication, people, and financial management skills.
  • Develop and maintain knowledge of VML creative disciplines and capabilities, including shopper marketing, user interactive design, and new and emerging technologies.
  • Pursue knowledge of new and emerging technologies, platforms, media, creative tools, and business and consumer trends.

Responsibilities

  • Conceptualize solutions in response to briefs, including integrated communications, social and content, digital experiences, platform builds, and product and service designs.
  • Create engaging, well-constructed copy and collaborate with appropriate experts to deliver solutions.
  • Work individually, in established teams, or in multidisciplinary project teams; work with multiple clients and contribute to new-business efforts as required.
  • Lead by example in demonstrating VML behaviours, contributing to culture, and enhancing employee experience.
  • Foster national cross-discipline collaboration to achieve VML objectives and support VML new-business processes and efforts as required.
  • Invest in key relationships and promote collaboration and idea-sharing to increase innovation and creative opportunity.
  • Identify and raise talent issues, and help the CCO and creative directors set high standards and hold the team accountable for creative output and delivery expectations.
  • Promote accountability and high performance by participating in and encouraging involvement in creatively led programs such as Make and Passion.
  • Align with and deliver the creative vision set by creative leaders.
  • Meet and exceed VML clients’ creative output and delivery expectations; consult, build relationships, and influence clients.
  • Listen and ask questions to understand business problems and briefs thoroughly.
  • Leverage human insight, data, and technology to develop original solutions in response to briefs.
  • Establish a tone of voice or develop solutions that comply with an existing tone of voice.
  • Write compelling copy that engages audiences and can be applied to multidisciplinary solutions, with speed, consistency, accuracy, and creative flair.
  • Help creative leaders and creative directors build VML’s creative reputation and profile; develop solutions reflecting its creative-consultancy positioning and targeting industry awards.
  • Develop case studies for awards entries and new-business efforts.
  • Present ideas and solutions clearly, using storytelling to influence internal and client buy-in.
  • Respond to internal and client feedback by reworking ideas and redrafting copy while retaining creative integrity and minimizing rework.
  • Brief ideas and assets to relevant disciplines, delivery teams, and suppliers; oversee quality control and final delivery within agreed timelines and budgets.
  • Comply with VML and client operational and approval processes.
  • Protect profitability by following resource plans, allocated hours, and deadlines.
  • Escalate projects that are off track due to rework, hours, or timelines to the ECD, Resource Director, and Client Group Lead when unable to resolve the issue.
  • Pursue effective, efficient, and profitable delivery options.
  • Suggest system or process improvements that could improve work quality or delivery.
  • Ensure files and assets are stored and searchable, version controls are in place, and security policies are followed.
  • Control and minimize direct business costs to protect profit.
  • Understand billable internal and external costs and record them against the correct job numbers so clients can be billed.
  • Complete timesheets regularly and accurately to support client billing, resource planning, and remuneration negotiations.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

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