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Jefferson Health

Academic health system

Inpatient Care Manager-MSW

Full-TimePosted on 10/20/2026
No salary listed
Entry
Master's
Philadelphia, PA, USA
In Person
Medical, Clinical & Veterinary

About the job

Requirements
  • A Master's degree in Social Work is required.
  • Less than one year of experience in an MSW internship program is required.
  • Ability to incorporate strategies for interacting with persons from diverse backgrounds.
  • Ability to set priorities to coordinate care plans efficiently.
  • Knowledge of computer applications and analytical tools.
  • Proven leadership skills.
  • Colleagues working in New Jersey must hold an LSW or LCSW license upon hire.
Responsibilities
  • Conduct comprehensive assessments at patient entry to determine anticipated length of stay, discharge needs, and resources; develop and implement individualized care and transition plans with the multidisciplinary team.
  • Coordinate safe and timely discharge planning, including securing post-acute authorizations, arranging transportation, homecare, and facility placements, and facilitating transfers when needed.
  • Monitor and manage patient progress through daily review and multidisciplinary rounds, proactively identifying and resolving barriers to discharge.
  • Advocate for patients and families, address clinical, educational, and psychosocial needs, and ensure patient preferences are reflected throughout the care continuum.
  • Collaborate with multidisciplinary healthcare teams and support patients and/or families in developing and implementing plans; coordinate team and family conferences when needed to facilitate care progression; refer patients and significant others to community-based services and resources.
  • Maintain knowledge of Medicare, Medicaid, and other payer benefits, reimbursement methodologies, and conditions of participation.
  • Educate patients and families through in-person visits, telephone, and electronic engagement to support self-management and adherence to discharge care plans.
  • Communicate with physicians, patients, families, and team members to facilitate referrals, authorizations, resolution of medical-necessity issues, and coordination of transition and discharge planning.
  • Initiate medical assistance applications in a timely manner when necessary, or ensure identified external agencies have initiated them, and follow up with those agencies.
  • Deliver required regulatory notices within established timeframes, as applicable to the facility.
Desired Qualifications
  • Familiarity with electronic health records, specifically EPIC.
  • ACM (Accredited Case Manager) certification from the American Case Management Association within three years.
  • CCM (Certified Case Manager) certification from the Commission for Case Manager Certification within three years.

About the company

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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