Third Party Officer & Regulatory Delivery Lead

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2026, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive, ensuring your well-being and work-life balance.

We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.

At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter.

Grow with us and help shape the future of healthcare.

About The Role

We’re looking for an energetic and delivery-focused Third Party Officer & Regulatory Delivery Lead to join our Regulatory Delivery Team.

This is an exciting opportunity to take a leading role in the governance and delivery of Cigna’s outsourcing and third-party regulatory obligations across our European legal entities, including the UK and Switzerland.

You’ll become a key point of contact for outsourcing matters, partnering with teams across the business to translate complex regulatory requirements into practical, achievable actions. You’ll also play an important role in regulatory filings and remediation programmes, governance forums, and reporting to senior leadership and Boards.

You don’t need to be an outsourcing specialist from day one. We’re particularly interested in individuals with strong project, programme or regulatory change experience who are curious, proactive and motivated to build deeper expertise in this area.

This is an opportunity to help shape and mature a growing capability, with the potential for the role and its remit to evolve as our outsourcing framework develops.

You'll Be Responsible For:

• Leading the day-to-day operation and continued development of our European outsourcing governance framework.
• Supporting Business Arrangement Owners to understand and effectively manage their outsourcing obligations.
• Leading outsourcing-related regulatory filings, notifications, remediation activities and delivery plans.
• Maintaining oversight of outsourcing inventories, governance documentation, criticality assessments and regulatory commitments.
• Coordinating responses to regulatory reviews, audits, findings and supervisory requests.
• Leading our bi-monthly Outsourcing Committee and ensuring effective governance, decision-making and action tracking.
• Preparing and presenting clear updates on outsourcing risks, regulatory developments and remediation progress to senior leadership, Committees and Boards.
• Partnering across Compliance, Risk, Legal, Procurement, Technology, Operations, GPTPM and DORA stakeholders to deliver sustainable regulatory outcomes.
• Translating complex regulatory requirements into practical, business-friendly actions.
• Driving continuous improvement across our outsourcing operating model, governance practices and regulatory processes.

What You'll Bring to the Role:

We’re looking for someone who can combine strong delivery capability with confident stakeholder management.

You’ll ideally bring:

• Proven experience delivering complex projects, programmes or cross-functional initiatives.
• Experience working within a regulated environment, ideally financial services, insurance or a similarly regulated industry.
• Exposure to regulatory change, governance, compliance, risk or remediation initiatives.
• Strong project management skills with the ability to take complex requirements and turn them into clear actions and delivery plans.
• Excellent stakeholder management and communication skills, including confidence working with senior leaders and specialist teams.
• The ability to simplify complex regulatory topics and communicate them in clear, practical language.
• Strong organisation and attention to detail, with the ability to manage multiple priorities, dependencies and deadlines.
• A proactive, pragmatic and solutions-focused approach, with the confidence to take ownership and constructively challenge where needed.
• Curiosity and a genuine interest in developing expertise in outsourcing and regulatory delivery.
• The ability to work effectively in an evolving environment where you’ll have the opportunity to help shape new processes and ways of working.

Previous outsourcing experience would be beneficial, but it is not essential. Experience working across multiple countries, legal entities or international teams would also be an advantage.

A Bachelor’s degree or equivalent professional experience is welcomed, with project management qualifications or demonstrable programme delivery experience advantageous.

Why You'll Love Working Here

• Competitive salary
• Multicultural and hybrid working environment
• Private Medical Insurance
• Employee Wellbeing Benefits
• Educational Development Program
• Opportunity to build expertise within an evolving and increasingly important regulatory area
• Exposure to senior leadership, Committees and Boards
• Opportunity to help shape and mature an international outsourcing and regulatory delivery capability

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.