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Kyndryl

Managed IT infrastructure and cloud services

Infrastructure Specialist

System AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Basic knowledge of Windows Server and Linux, including Ubuntu and CentOS.
  • Basic knowledge of networking fundamentals, including IP, DNS, and DHCP.
  • Basic knowledge of monitoring tools such as Nagios and Zabbix.
  • Familiarity with cloud fundamentals, including Infrastructure as a Service and basic virtual machine management.
  • Familiarity with remote access tools such as SSH and RDP.
  • Understanding of virtual machines, storage concepts, basic cloud architecture, and identity and access management fundamentals.
  • Ability to follow standard operating procedures and escalate issues appropriately.
  • At least 5 years of experience.

Responsibilities

  • Monitor server health, uptime, CPU, memory, disk usage, and backup jobs, and ensure data integrity.
  • Perform routine checks and basic maintenance on Linux and Windows servers; understand core services such as Amazon EC2, Azure Virtual Machines, or Google Compute Engine.
  • Handle alerts from monitoring tools and escalate when required; assist in managing cloud storage, snapshots, and basic networking.
  • Respond to Level 1 support tickets within defined service-level agreements and support basic cloud operations such as virtual machine provisioning and monitoring.
  • Troubleshoot basic server, network, and application issues.
  • Document incidents, resolutions, and recurring issues, and update knowledge base articles.
  • Create and manage user accounts, permissions, and access controls; maintain system documentation, standard operating procedures, and troubleshooting guides.
  • Assist with password resets, basic security configurations, and basic restore operations when needed.

Desired Qualifications

  • Optional certifications are a plus: AWS Cloud Practitioner, Azure Fundamentals (AZ-900), or Google Associate Cloud Engineer.
  • Internship or hands-on lab experience in server or cloud environments is preferred.
  • Experience with Windows Server and Linux operating systems is preferred.
  • Experience with Amazon Web Services, Microsoft Azure, and Google Cloud Platform is preferred.
  • Experience with Nagios, Zabbix, and CloudWatch monitoring is preferred.
  • Experience with ServiceNow and Jira ticketing is preferred.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

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