Chief Information Officer

OUR TEAM: Promega’s IT department is a dynamic and integral part of the company, comprised of specialized teams dedicated to harnessing technology to drive business success and innovation. The IT team at Promega consists of over 100 professionals providing services to over 2,000 Promega employees worldwide. Collectively, IT embodies Promega’s commitment to technological advancement, efficiency, and proactive problem solving, catering to both internal and external needs.

YOUR ROLE: As Chief Information Officer you will report directly to the CEO and be a member of the senior leadership team, responsible for leading the overall strategic direction for Promega’s IT department. Promega was built to last across generations, and technology is central to our strategy, with AI serving as the connective tissue. You will inherit a high-functioning IT leadership team with deep expertise, strong service and security discipline, and real momentum in AI. Your role is to elevate that team and the organization it serves. You will lead the IT team which is responsible for supporting Promega’s business operations, maintaining network and data security, managing data, providing technical support, implementing new technologies, ensuring compliance, and facilitating communication. You will work directly with all internal stakeholders.

JOB OBJECTIVE: As a member of the senior leadership team, the Chief Information Officer is responsible for leading the overall strategic direction for Promega’s IT department. Responsible for the innovation, development, and deployment of IT plans to further Promega’s enterprise initiatives, with a focus on building lasting capabilities, systems, and shared knowledge that future generations of Promega employees can inherit, trust, and build on. This position will collaborate and communicate with all project stakeholders to ensure the delivery of IT solutions to meet business needs. The position will collaborate with all internal stakeholders including Sales, Marketing, Finance, Manufacturing Operations, HR, Legal and R&D.

CORE DUTIES:

1.    Strategic Leadership. Co-create the technology roadmap with the CEO and fellow executives. Develop and execute a comprehensive IT strategy that aligns with the overall business strategy of the company. Lead digital transformation initiatives to enhance business processes and customer experiences.

2. AI Strategy and Fluency. Make AI a lasting organizational capability rather than a standalone initiative. Move the company from AI adoption to AI fluency across science, manufacturing, commercial, and corporate functions.

3. Knowledge Systems and Information Access. Build knowledge systems that preserve and compound what Promega learns, so insight does not leave when people do. Guide the shift from information that is gated by default to information that is open by default, with strong security and appropriate boundaries.

4. Technology Management. Oversee the development and implementation of new technological systems and infrastructure, including ERP, application integration, and global e-commerce. Ensure the continuous evolution and scalability of our technology to support growth. Keep pace with industry trends and best practices.

5. Team Leadership and Development. Lead, motivate, and develop a high performing IT team. Oversee all IT teams to ensure the business goals for security, reliability, and service levels for all Promega’s business systems and infrastructure developments are met. Foster a culture of innovation, collaboration, and continuous improvement within the IT department, where leaders and teams openly share what they learn. Help shape more fluid ways of organizing, where capability and curiosity matter as much as position.

6. Cost Management. Manage IT costs effectively, ensuring optimal allocation of resources. Identify cost-saving opportunities while maintaining technology excellence and efficiency.

7. Risk Management and Compliance. Ensure the security of our IT systems and data, mitigating risks, and adhering to legal and regulatory compliance. Develop robust disaster recovery and business continuity plans.

8. Stakeholder Engagement. Serve as a member of the executive team and take part in long-term business growth strategy. Work closely with other executives to integrate IT with business strategies. Communicate technology direction clearly to executives and employees worldwide.

9. Vendor and Partner Management. Establish and maintain relationships with external vendors and partners. Negotiate contracts and manage service agreements.

10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.

11. Embracing and being open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work.

12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.

KEY QUALIFICATIONS:

1.    B.S. or M.S. in a technical area such as Computer Science, Technology Management, Operations Management, Information Technology, or equivalent work experience.

2. 15+ years’ experience in information technology in a medium to large-scale, fast-paced operation with at least 5 years’ experience in leadership.

3. Experience in global commerce, global IT and multi-national business and regulatory practices.

4. Demonstrated experience in major corporate project management, process restructuring and change management.

5. Strong working knowledge and background in software application development, ERP systems, network and server technologies, databases, and IT operations management and support.

6. Significant experience with application integration to legacy systems, web e-commerce, and web communication/collaboration experience.

7. Proven ability to communicate and collaborate effectively with other executives and shareholders.

8. Has changed how work gets done with AI and can describe a concrete example.

9. Builds things that outlast the task, such as tools, methods, and shared knowledge that others can pick up and build on.

10. Thinks in terms of stewardship and legacy, and is energized by leaving an organization stronger for those who follow.

11. Comfortable with ambiguity and with evolving organizational structures.

PREFERRED QUALIFICATIONS:

1.    A working knowledge of the biotechnology or life sciences industries.

PHYSICAL DEMANDS:

1.    Ability to travel domestically and internationally.

At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.