Kohl's
Apparel, home goods retailer
Manager Marketing Operations & Enablement
On-site Monday through Thursday, with remote work available on Fridays.
About the job
- A bachelor's degree in Business Administration, Marketing, Communications, Operations or a related field is required.
- At least 6 years of experience in marketing operations, business operations, program management, project management or related disciplines is required.
- At least 2 years of people leadership experience, including coaching, developing and managing team performance, is required.
- Demonstrated strength in strategic thinking, planning, problem solving and critical thinking.
- Experience organizing, managing and ensuring successful execution of large-scale, complex cross-functional projects.
- Ability to work with cross-functional teams in a highly collaborative way.
- Ability to work comfortably with ambiguity and non-linear processes.
- Exceptional communication skills and ability to synthesize complex project statuses into concise, actionable insights for senior management.
- Strong ability to influence others.
- Ability to perform the accountabilities listed in the What You’ll Do section.
- Ability to maintain prompt and regular attendance as set by the company.
- Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week.
- Ability to comply with dress code requirements.
- Ability to learn and comply with all company policies, procedures, standards and guidelines.
- Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel.
- Ability to work as part of a team and interact effectively and appropriately with others.
- Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes.
- Ability to satisfactorily complete company training programs.
- Ability to perform work in accordance with the Physical/Cognitive Requirements section.
- Ability to use a personal computer for communicating, preparing reports and related tasks.
- Ability to plan, prioritize and monitor activities across business units.
- Ability to complete or oversee the completion of assigned projects in a timely manner.
- Ability to comply with health and safety standards.
- Lead the Marketing Operations and Enablement roadmap, aligning operational priorities, initiatives and resources to support marketing and enterprise objectives.
- Own and continuously improve the Marketing Operating Model, including key processes, governance structures and workflows.
- Oversee critical path planning, campaign execution processes and operational readiness activities to ensure successful delivery of marketing programs and timeframes.
- Lead cross-functional initiatives and enterprise programs, partnering with stakeholders across multiple business functions.
- Serve as the primary operational lead for complex business priorities, driving alignment, accountability, decision-making and issue resolution across teams.
- Develop and implement change management strategies that support adoption of new processes, tools, capabilities and organizational initiatives.
- Identify operational risks, dependencies and opportunities for improvement, proactively developing solutions that increase efficiency and effectiveness.
- Establish performance metrics, reporting and operational insights to evaluate organizational effectiveness and inform business decisions.
- Champion continuous improvement through process optimization, workflow enhancements and implementation of best practices across the marketing organization.
- Lead, coach and develop the team by fostering a culture of collaboration, accountability and continuous learning.
- Complete additional tasks as assigned.
- Experience in retail, corporate strategy or marketing operations.
About the company
Kohl's is a major U.S. retailer offering clothing, shoes, home goods, toys, electronics, and more through online and physical stores. It supports omnichannel shopping with options like buy online, pick up in-store and frequent promotions, including free shipping on many items. Revenue comes from merchandise sales and partnerships, with additional income from its Kohl's Cash loyalty program and credit card partnerships. The goal is to provide value and convenience to families and budget-conscious shoppers by blending a wide product mix, easy returns, and a simple, rewards-enhanced shopping experience across channels.
Company Size
10,001+
Company Stage
IPO
Headquarters
Menomonee Falls, Wisconsin
Founded
1962
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Simplify's Take
What believers are saying
- Q2 2026 gross margin hit 43.0% after roughly $150 million tariff refunds.
- Kohl’s lifted 2026 EPS guidance to $1.80-$2.40 and restarted $100 million buybacks.
- Martha Stewart and Bobby Flay launches expand home aisles ahead of holiday 2026.
What critics are saying
- Kohl’s posted its 18th straight comparable-sales decline in Q2 2026.
- Sephora at Kohl’s sales fell 4%, exposing weak beauty assortment refreshes.
- If tariff refunds fade, Kohl’s margins snap back and liquidity pressure returns in 2027.
What makes Kohl's unique
- Kohl’s couples stores with e-commerce, buy-online-pickup, and easy returns convenience.
- Sephora at Kohl’s and brand partnerships still draw beauty traffic in 2026.
- Ryan Waymire’s September 28 merchandising reset targets fashion, sourcing, and omnichannel execution.
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Benefits
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↑ 0%Kohl's reported net income of $151m, or $1.28 per diluted share, for the quarter ended 1 August 2026, significantly up from last year's adjusted net income of $64m. The retailer attributed approximately $100m in tariff refunds to gross margin gains, which rose 305 basis points to 43.0%. Year-to-date net sales declined 1.2% to $6.3bn, with comparable sales down 1.0%. Operating income reached $261m, up from last year's operational baseline of $161m. The tariff refund windfall enabled Kohl's to revise its fiscal 2026 outlook upwards and restart its share repurchase programme with up to $100m in buybacks. The company now expects full-year comparable sales between a 1.5% decrease and flat, with adjusted earnings per share forecast between $1.80 and $2.40.
Kohl's has appointed Ryan M. Waymire as Chief Merchandising Officer, effective 28 September. Waymire brings 25 years of retail experience from Walmart, Amazon, and Target, most recently serving as SVP of Fashion at Walmart US. In his new role, Waymire will oversee Kohl's merchandise strategy and all merchandising functions, including buying, product design, and sourcing. CEO Michael J. Bender highlighted Waymire's expertise in refreshing merchandise strategies for broad customer bases and integrating collaborations and social media influencers. Waymire replaces Nick Jones, who has served as Chief Merchandising Officer since 2023. Throughout his career, Waymire has held progressive leadership positions at major retailers and holds an MBA from Saint Louis University.
Kohl's is expanding its home product range with new kitchen appliances from Martha Stewart and cookware from Bobby Flay. The Martha Stewart line includes mixers, griddles, slow cookers and milk frothers, plus a new home fragrance collection. Bobby Flay's collection will add stainless steel and ceramic cookware sets and frying pans starting in September. The department store is also strengthening its apparel and beauty offerings. In March, Kohl's added MAC Cosmetics to over 850 Sephora locations and YSL Beauty to nearly 200 stores. The retailer recently expanded its SO brand for juniors, introducing SO Office Edit with workwear pieces. In Q2, Kohl's net sales fell less than 1% to $3.3 billion, whilst comps declined less than 1%.
Kohl's reported second-quarter net sales fell less than 1% year-on-year to $3.3 billion, with comparable sales also down less than 1%. However, Sephora at Kohl's sales declined 4%, following a drop in the first quarter. CEO Michael Bender attributed the Sephora downturn to a lack of fresh products and weakness in certain beauty categories, particularly skin care. Fragrance, hair care, and makeup remained strong. Gross margin expanded by 305 basis points to 43%, aided by $150 million in tariff refunds. Net income fell over 1% to $151 million. The department store raised its full-year guidance, now expecting sales to be flat or fall as much as 1.5%. This marked Kohl's 18th consecutive quarter of declining comps, though the best performance since third quarter 2021.
Kohl's shares fell 6% despite beating earnings expectations with adjusted EPS of $1.28 on revenue of $3.52 billion. The retailer received a $150 million tariff refund, of which $100 million boosted gross margin. Stripping out the refund reveals underlying weakness. Comparable sales declined 0.9%, whilst net sales fell to $3.3 billion. The stock is now down 12% year to date. By contrast, Ross Stores grew comparable sales 10% and TJX Companies reported 4% organic growth, both also benefiting from tariff refunds. Ross Stores expanded operating margin 205 basis points even excluding its $253 million refund. The divergence highlights Kohl's struggle to generate organic demand growth. Investors are treating the profit beat as reliant on one-time benefits rather than sustainable turnaround momentum.