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Acadia Healthcare

Operates extensive behavioral health treatment network

Director of Clinical Services

Mental & Behavioral HealthPosted on Nov 9
Full-timeScotts Valley, CA, USA$125k - $150k

About the Job

Requirements

  • A license-bearing Master's or Doctorate degree in Behavioral or Mental Health, such as an MSW, an MA in marriage and family, an MA in professional counseling, a PhD in Clinical, Counseling, or Educational Psychology, or a PsyD.
  • At least 4 years of experience working with the facility's clinical population.
  • At least 2 years of supervisory experience.
  • Familiarity with regulatory standards such as Joint Commission, CMS, and CARF, and experience ensuring compliance.
  • An independently licensed clinician credential, such as LCSW, LPC, LMFT, or a Psychologist license.

Responsibilities

  • Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
  • Oversee day-to-day clinical operations, including budget management, developing marketing and strategic plans, and making independent decisions for programs requiring clinical expertise.
  • Promote accountability, continuous improvement, patient-centered care, efficiency, and collaboration between departments.
  • Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care and alignment with organizational goals.
  • Provide direction and oversight to staff members.
  • Provide clinical consultation and oversight of case planning and care coordination.
  • Direct crisis intervention efforts and intervene as required.
  • Supervise, mentor, and support clinical staff, promoting professional growth and competency.
  • Provide clinical supervision as needed, ensuring clinical staff are trained on and consistently implement evidence-based practices, including assessments, measurement-based care, and evidence-based interventions.
  • Monitor fidelity of clinical programming and groups, and provide ongoing training when practice drift occurs.
  • Manage hiring, staff development, training, and performance management.
  • Review caseloads regularly to optimize service utilization.
  • Ensure staff maintain current certifications and meet regulatory requirements.
  • Develop and implement clinical programs based on evidence-based models such as CBT and DBT, integrating evidence-based practices into treatment plans.
  • Evaluate clinical performance metrics, including service-delivery models, patient-reported outcomes, satisfaction scores, length of stay, treatment completion, and discharge effectiveness.
  • Conduct clinical audits to ensure documentation quality, fidelity to care models, and appropriate levels of care.
  • Promote best practices in suicide risk assessment, safety planning, and risk mitigation, ensuring standardized application across facilities.
  • Facilitate the continuum of care and partner with outpatient facilities to develop step-down processes.
  • Provide clinical oversight of other programs and levels of care as needed.
  • Ensure compliance with federal, state, and local regulations and accrediting bodies, including Joint Commission, CMS, CARF, and state licensing boards.
  • Monitor clinical performance metrics and implement corrective actions as needed.
  • Oversee documentation and reporting to maintain accurate patient records.
  • Ensure safety and infection-control requirements are met.
  • Work with facility leadership to align clinical services with facility-wide initiatives and organizational values.
  • Serve as a liaison between clinical staff, administration, and external partners.
  • Engage with community organizations and healthcare providers to enhance patient access to services.
  • Maintain a limited caseload when necessary and provide onsite coverage for other programs.
  • Develop operating policies aligned with regulatory requirements and standards of care.
  • Address unmet patient needs and complaints, recognizing patient safety as a priority.
  • Participate in the facility's on-call rotation as required.
  • Support business development, engage with local community groups, participate in educational events, and collaborate with referral sources to build and maintain relationships.
  • Comply with organizational policies, procedures, performance-improvement initiatives, and confidentiality requirements.
  • Communicate with people receiving services, their family members, guests, and healthcare team members.
  • Develop and maintain constructive working relationships and encourage trust, respect, and cooperation among team members.
  • Maintain regular and predictable attendance.
  • Perform other functions and tasks as assigned.

Desired Qualifications

  • A Master's degree in Social Work (MSW/LCSW) is strongly preferred.
  • Experience in an inpatient psychiatric or behavioral health hospital is preferred.
  • Experience in the specialty provided at the facility, such as substance use or eating disorder experience, is preferred.

About the Company

Acadia Healthcare

Operates extensive behavioral health treatment network

Acadia Healthcare runs the largest international network of behavioral health facilities, delivering treatment for mental health and addiction issues. It provides inpatient psychiatric care, substance abuse detox, residential treatment, and outpatient programs, with services including medication-assisted treatment, family therapy, and experiential therapies across multiple care levels. The company stands out through its vast network of 230 locations across 40 states and its partnerships with other health systems via joint ventures with organizations like Fairview Health Services, Orlando Health, and SCL Health. Its goal is to improve access to behavioral health care by expanding its network and partnerships to offer coordinated, end-to-end treatment nationwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
2005

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