Field Collection
About the job
- At least 6 months of experience in a bank and/or multifinance company; experience in fintech is an added advantage.
- Own a motor vehicle and hold at least a SIM C driving license.
- Have at least a high school education or equivalent.
- Have good communication and negotiation abilities.
- Have good competence in field collection, especially for unsecured loans.
- Demonstrate persistence and a strong orientation toward achieving targets.
- Be able to work with a team and have good interpersonal skills.
- Be familiar with computer applications and Microsoft Office.
- Reside in Palu City.
- Visit debtors and deliver warning letters (SP) when arrears exceed 20 days to validate conditions, analyze cases, and collect outstanding obligations.
- Negotiate suitable payment options with customers.
- Monitor debtors’ payment promises according to their arrears period and follow up to collect as promised.
- Analyze handling outcomes and take appropriate action within the assigned work area and scope, when necessary.
- Locate customers who cannot be found at home or at their office.
- Ensure all customer data is accurate, including telephone numbers and addresses.
- Report and discuss visit and case-handling results with a supervisor, and record every collection activity in the collection system.
- Coordinate with internal collection teams and related units regarding debtor handling.
- Experience in the fintech industry.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours