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Zensar

Global IT services for digital transformation

Observability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Three to five years of experience as an Observability Engineer, Monitoring Engineer, Site Reliability Engineer, DevOps Engineer, or Platform Engineer supporting production environments (Level 1).
  • Six or more years of experience as an Observability Engineer, Site Reliability Engineer, DevOps Engineer, Platform Engineer, or Monitoring subject matter expert supporting enterprise production systems (Level 2).
  • Hands-on experience with monitoring and alerting tools including Prometheus, Grafana, Nagios, Datadog, Dynatrace, and Observe.
  • Knowledge of infrastructure and application monitoring fundamentals.
  • Experience creating and visualizing dashboards using Grafana and Datadog.
  • Experience with log aggregation and analysis using OpenSearch, the ELK Stack, or similar platforms.
  • Experience monitoring Kubernetes clusters, nodes, pods, namespaces, and workload metrics.
  • Experience creating and tuning alerts and managing notifications.
  • Knowledge of basic application performance monitoring concepts.
  • Linux administration and troubleshooting skills.
  • Experience with cloud monitoring services such as AWS CloudWatch and Azure Monitor.
  • Knowledge of incident response and operational support processes.
  • Experience troubleshooting monitoring alerts, infrastructure health issues, and application performance problems.
  • Experience supporting production environments and participating in on-call rotations.
  • Basic scripting skills using Bash, Python, or PowerShell.
  • Ability to maintain monitoring documentation, runbooks, and operational dashboards.
  • Proven experience implementing and supporting enterprise observability platforms (Level 2).
  • Strong hands-on expertise with Prometheus, Grafana, Datadog, Dynatrace, Nagios, Observe, and enterprise monitoring platforms (Level 2).
  • Experience with OpenSearch, the ELK Stack, and centralized logging architectures (Level 2).
  • Expertise in application performance monitoring, distributed tracing, and end-to-end transaction monitoring (Level 2).
  • Experience with Kubernetes observability, including EKS, AKS, cluster monitoring, pod monitoring, and Container Insights (Level 2).
  • Experience developing alerting strategies, tuning alerts, reducing alert noise, and managing escalations (Level 2).
  • Experience developing dashboards and operational reports for infrastructure, applications, databases, and cloud services (Level 2).
  • Experience integrating monitoring with AWS, Azure, Kubernetes, databases, and middleware platforms (Level 2).
  • Knowledge of log analytics, correlation, and troubleshooting techniques (Level 2).
  • Experience defining service level indicators, service level objectives, and service level agreements, and reporting on service health (Level 2).
  • Experience automating monitoring, alert management, and operational workflows (Level 2).
  • Experience with incident investigation, root cause analysis, and platform performance troubleshooting (Level 2).
  • Experience integrating Monitoring as Code with Infrastructure as Code (Level 2).
  • Experience configuring proactive alerts for Kubernetes clusters, nodes, pods, storage, networking, and application services (Level 2).
  • Strong understanding of cloud-native architectures, distributed systems, infrastructure monitoring, and application observability (Level 2).

Responsibilities

  • Implement and support enterprise observability platforms.
  • Create and maintain monitoring dashboards and operational reports for infrastructure, applications, databases, and cloud services.
  • Configure proactive alerts for Kubernetes clusters, nodes, pods, storage, networking, and application services.
  • Investigate incidents, perform root cause analysis, and troubleshoot platform performance issues.
  • Integrate monitoring with AWS, Azure, Kubernetes, databases, and middleware platforms.
  • Automate monitoring, alert management, and operational workflows.
  • Develop and maintain monitoring documentation, runbooks, standard operating procedures, service dashboards, and operational standards.
  • Support production environments and participate in on-call rotations.

About the Company

Zensar

Global IT services for digital transformation

Digital solutions and IT services company that partners with global organizations to drive digital transformation. Its offerings include intelligent automation, analytics, hyperconverged infrastructure, and digital application development and maintenance, delivered through long-term contracts, project-based engagements, and managed services. Indigo Slate handles virtual event creation. Zensar’s Living AI integrates artificial intelligence into business processes to boost outcomes. Unlike many competitors, it emphasizes reducing capital expenditure (Capex) and operating expenditure (Opex), simplifying vendor management, and improving efficiency through automation. The overall goal is to help clients adapt to the digital landscape, optimize technology infrastructure, and achieve higher operational efficiency.

Company size
10,001+
Company stage
IPO
Headquarters
Pune, India
Founded
1991

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