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Salesforce

Builds cloud software for customer relationships

Associate Trail Architect - Associate Solution Consultant

Implementation & Technical Account ManagementPosted on Nov 12
Full-timeTokyo, JapanNo salary listedRemote

About the Job

Requirements

  • At least two years of experience participating in system development or system implementation projects.
  • Ability to communicate opinions and solutions clearly, with logical thinking, documentation, and presentation skills.
  • Ability to work proactively and independently without waiting for instructions.
  • Ability and mindset to continue learning humbly and promptly apply and improve based on what has been learned or feedback received.

Responsibilities

  • Promote projects with a focus on customer success and an understanding of customers’ businesses and strategies.
  • Learn Salesforce best practices, including standard features and relevant knowledge, and provide solutions suited to business needs with customers and partners.
  • Participate broadly in system implementation phases under senior architect support, including planning, requirements analysis, fit-gap assessment, development, and testing.
  • Create a work breakdown structure for own tasks, manage progress appropriately, and carry out responsibilities.
  • Quickly learn the company’s latest technologies, including its three annual product updates, and apply them in work.
  • Communicate and build trusted relationships with customers, business partners, and internal colleagues in other roles, including project managers and business architects.
  • Support Salesforce implementation projects led by customers or partners as an advisor, or execute Salesforce implementation projects as a prime contractor.

Desired Qualifications

  • Implementation experience with enterprise software solutions such as customer relationship management or enterprise resource planning systems.
  • Salesforce technical or administrator experience, including holding a Salesforce Certified Administrator credential or similar.
  • A bachelor's degree in computer science, software engineering, or a related field.
  • Implementation experience using waterfall and/or agile methodologies.
  • Consulting skills such as logical thinking and problem solving.
  • Development or implementation experience using cloud solutions.
  • Ability to use English in written and spoken communication.
  • Ability to obtain the Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant, and Salesforce Certified Service Cloud Consultant credentials within the first two months after joining.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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