C3.ai

Builds ready-made AI apps for industry and defense

Associate Site Reliability Engineer/Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeRedwood City, CA, USA

About the Job

Requirements

A BS or MS in Computer Science, a related field, or equivalent professional experience.
Demonstrated experience deploying, managing, and operating scalable and fault-tolerant Linux-, Kubernetes-, and JVM-based infrastructure in AWS, GCP, and other public clouds.
Expertise in Linux operating systems, networking, and database concepts.
Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
Experience with Cassandra or another NoSQL alternative.
Expertise in cloud providers such as Amazon Web Services, Azure, and GCP.
Experience with configuration management systems such as Puppet.
Experience using Bash or Python to automate and monitor systems.
Experience with infrastructure-as-code tools such as Ansible or Terraform.
Experience supporting commercial SaaS solutions as a DevOps or systems administrator.

Responsibilities

Maximize system uptime and availability while ensuring functional and performance service-level agreements.
Establish end-to-end monitoring and alerting for all critical aspects.
Solve complex problems for critical services and build automation to prevent problems from recurring.
Influence and create new designs, architectures, standards, and methods for supporting the platform.
Initiate and lead scripting and automation to streamline system updates and upgrades.
Set up critical infrastructure, tools, and frameworks to streamline the deployment cycle.
Work cross-functionally with Services and Engineering teams.

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.

Responsibilities:

Maximize system uptime and availability, ensuring functional and performance SLAs.
Establish end-to-end monitoring and alerting on all critical aspects.
Solve complex problems for critical services and build automation to prevent problem recurrence.
Influence and create new designs, architectures, standards, and methods for supporting the platform.
Initiate and lead scripting and automation to streamline system updates and upgrades.
Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
Work cross-functionally with Services and Engineering teams.

Qualifications:

BS or MS in Computer Science, related field, or equivalent professional experience.
Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
Expertise in Linux Operating Systems, Networking, and Database concepts.
Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
Experience with Cassandra (or another NoSQL alternative).
Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
Experience with configuration management systems such as Puppet.
Experience in Bash or Python; to automate and monitor systems.
Experience with IaC tools like Ansible or Terraform.
Excellent problem-solving, critical thinking, and communication skills.
Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

California Base Pay Range

$90,000—$160,000 USD

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

California Base Pay Range 90000 - 160000 USD

Requirements at a Glance

Experience Level: Junior, Mid
Education: Bachelor's, Master's

Benefits

Education - Lifelong learning is a part of C3 AI. That's why we will cover the total cost for employees to earn a master's degree in computer science online. Those who complete the degree get three more big perks—a $25,000 cash bonus, a guaranteed 15% raise and a stock grant.
Relax and recharge - In the United States, C3 AI offers 15 days of paid time off every year. As your tenure with the company grows so does your paid time off! C3 AI also offers 10 paid public holidays around which you can build your vacation leave.
Training - C3 AI holds monthly employee training sessions as well as weekly lunch-and-learns. C3 AI also encourages further education by offering bonuses for the successful completion of select online courses.
Health coverage - C3 AI offers competitive coverage. Our program includes medical, dental, and vision.
401K - C3 AI offers fund options via Charles Schwab for retirement savings.
Equity - Restricted stock units are granted to all full-time C3 AI employees.
Free gym membership - To help keep you at the top of your game, C3 AI offers employees a free gym membership at our state-of-the-art fitness facility.
Catered lunches daily - C3 AI provides a fully stocked snack area and beverage refrigerator that contains everything from energy drinks to sodas and iced tea. Every day C3 AI provides a catered, gourmet lunch so that the team can relax together and share ideas.
Commuter check program - C3 AI offers tax saving commuter benefits program.
Travel assistance - Employees are provided global health insurance while traveling for business
Ping-pong and pool tables - C3 AI has been known to host ping-pong and pool tournaments, allowing you to step away from the monitor. This is the perfect opportunity to enjoy coworkers while hitting a white ball at them.
Friday happy hour - Relax and unwind at the end of the week at C3's weekly Friday Happy Hour. Enjoy good food, good drinks and great company at our office.

About the Company

C3.ai

Builds ready-made AI apps for industry and defense

C3.ai builds software that large companies and government agencies use to create and run AI applications, and it sells ready-made AI apps for industries such as manufacturing, energy, and defense. When it listed on the New York Stock Exchange in 2020 under the ticker AI, its shares more than doubled on the first day. Its platform pulls data from business systems and equipment sensors into one shared model, and its apps predict machine failures, plan inventory, and schedule production. Customers pay mainly through subscriptions, and its C3 Code tool builds apps from plain-English requests. Tom Siebel, who earlier founded Siebel Systems and sold it to Oracle, started C3.ai in 2009, and it is based in Redwood City, California.

Company size: 501-1,000
Company stage: IPO
Headquarters: Redwood City, CA
Founded: 2009

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