PharmaCann

Vertical cannabis producer with dispensaries

Cannabis Sales Consultant/Inventory - Full-Time and Part-Time Opportunities

Retail Sales +1Confirmed live in the last 24 hours

Full-timeAlbany, NY, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or higher and at least 2 years of work experience are required.
Experience in retail, high-level customer service, managed care, or a health care organization is preferred.
A proven ability to cultivate long-term patient or customer relationships is required.
Exceptional patient service skills are required; experience in a health care-related field is a plus.
Basic computer skills, Point of Sale software knowledge, and cash management skills are required.
Strong attention to detail and a team-oriented mentality are required.
The ability to deal with problems and resolve them professionally is required.
The candidate must accommodate weekend, evening, and holiday scheduling expectations.
The candidate must successfully pass a pre-employment background check.
The candidate must be able to lift at least 50 pounds, stand for long periods, work for extended periods on a computer, and move quickly within the facility.

Responsibilities

Assist the General Manager with practitioner recommendations and state-required documentation under Compassionate Care Act guidelines.
Electronically file documents, establish files for new members, and audit files for accuracy.
Triage documents promptly and route tasks appropriately to pharmacists.
Answer patient phone calls, schedule appointments, and perform other functions needed for dispensary operations.
Process patient recommendations under the direct supervision of a pharmacist.
Support onsite and desk audits related to the dispensary unit.
Assist with patient education, checkout, and dispensary check-in.
Accurately use the company Point of Sale system.
Provide patient service and build patient confidence and loyalty.
Develop knowledge of products, the New York State Medical Marijuana Program, and federal medical cannabis law.
Execute dispensary and safety protocols and comply with security and legal requirements.
Act as a safety officer and help maintain the store.
Back up Courier and OSS roles as required.
Perform other duties assigned by the General Manager.

Desired Qualifications

Previous dispensing, retail, or patient service experience is preferred.
Experience in a health care-related field is a plus.

Job Description

Under the supervision of the General Manager, Cannabis Sales Consultants will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment. The CSCs will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist. The CSC will promote a work environment that is positive, patient service-oriented and compliant within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.

Duties and responsibilities or (Essential Functions)

Assist General Manager in filling practitioner recommendations, and filing state required documentation based on Compassionate Care Act guidelines.
Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.
Perform the timely triage of documents and steam-line tasks appropriately to the Pharmacists.
Answer phone calls from patients, schedule appointments, and any other functions necessary for Dispensary operations.
Process recommendations for patients under the direct supervision of a Pharmacist.
Prepare and provide support in all (onsite and desk) audit activities related to Dispensary Unit.
Assist in education and ringing out of patients.
Accountable for accurately utilizing PharmaCann’s Point of Sale system.
Assist in the check in process in the Dispensary.
Provides outstanding patient service.
Inspire patient confidence and create patient loyalty.
Develop knowledge of various products and the NYS Medical Marijuana Program and Federal law regarding medical cannabis.
Execute PharmaCann’s dispensary protocols including safety protocols.
Complies with all security and legal requirements.
Act as a safety officer.
Ensure the store is well maintained.
Exceptional people skills.
Back up Courier and OSS roles as required. Couriers are required to hold a current driver license and maintain a good driving record.
Other duties as assigned by the General Manager.
Strong Computer based skills.

Qualifications

Compassionate and strong work ethic
A high school diploma or higher and 2+ years of work experience. Experience in a retail, high level customer service company, and/or managed care/health care organization preferred.
Proven track record in ability to cultivate long- term patient/customer relationships
Previous dispensing, retail or patient service experience preferred
Exceptional patient service skills; experience in health care related field is a plus
Desire to learn about our products in order to assist patients
Knowledge of basic computer skills, Point of Sale software and cash management is a must
Strong attention to detail and must have a team-player mentality
Ability to deal with problems and resolve in a professional manner
Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts
Successfully pass pre-employment (post offer) background check

Working conditions

Job may require regular weekend and evening shifts.
May be required to drive in snow, rainy or difficult conditions.
May be tasked to deal with difficult clients.
May be required to stand for long periods.

Physical requirements

Can lift at least 50 pounds
Ability to withstand long hours working on a computer
Ability to move quickly within the facility

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

About the Company

PharmaCann

Vertical cannabis producer with dispensaries

PharmaCann grows, processes, and sells cannabis products across eight states through its own vertically integrated system. It covers the entire supply chain—from cultivation and manufacturing to distributing products in its own dispensaries and through wholesale channels. Products include flower, edibles, tinctures, and topicals, aimed at medical patients and adult consumers who seek wellness and recreation. The company uses its own farms, production facilities, and retail outlets to maintain quality, safety, and consistency, with emphasis on transparent practices and sustainable operations. It differentiates itself by controlling every step of the process (vertical integration), owning dispensaries, maintaining rigorous standards, and investing in facilities and research to ensure affordable, reliable products. PharmaCann’s goal is to provide safe, high-quality cannabis products that improve people’s lives while expanding its market presence and advancing industry standards.

Company size: 501-1,000
Company stage: Acquired
Total funding: $206.2M
Headquarters: Oak Park, IL
Founded: 2014

Recently Posted Jobs

Explore more opportunities at PharmaCann

See more jobs