Sales Account Executive

About Us

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. 

Responsibilities/Qualifications

As a Sales Account Executive, you will be responsible for driving revenue growth by developing relationships with customers and prospects within assigned accounts and territories. You will sell Intrado's Enterprise 911, emergency communications, and safety solutions while supporting customer retention and expansion efforts. The ideal candidate is a motivated sales professional with experience managing business relationships, generating new opportunities, and achieving sales goals through a consultative sales approach.

Key Responsibilities:

Account Management & Growth

• Manage and grow a portfolio of assigned customer accounts and prospects
• Develop account plans to support revenue growth, customer retention, and upsell opportunities
• Identify and pursue new business opportunities within assigned territories
• Build relationships with decision-makers, IT leaders, and operational stakeholders

Sales Execution

• Achieve assigned sales quotas through consultative, solution-based selling
• Manage sales opportunities from initial prospecting through contract execution
• Deliver presentations, proposals, and product demonstrations to prospective customers
• Generate pipeline through prospecting, networking, referrals, partner relationships, and outbound sales activities

Solution Selling

• Develop knowledge of Intrado's Enterprise and Safety Suite solutions, including cloud communications, safety, and mission-critical technologies
• Communicate business value and operational benefits to customers
• Partner with Solutions Engineering and Product teams to support customer requirements
• Participate in demonstrations, workshops, and customer presentations

Customer & Partner Engagement

• Build strong customer relationships to support long-term account growth
• Collaborate with channel partners, resellers, and technology partners to identify opportunities
• Work closely with Marketing, Customer Success, Product Management, and Solutions Engineering teams to support customer success

Pipeline Management & Forecasting

• Maintain accurate account, opportunity, and pipeline information within Salesforce
• Provide sales forecasts and territory updates to management
• Monitor market trends, competitive activity, and customer requirements
• Participate in regular pipeline and business review meetings

Contract & Deal Management

• Support contract negotiations and pricing discussions with customers
• Coordinate with internal teams to facilitate deal progression and customer onboarding
• Assist customers through procurement and approval processes

Qualifications

• 2+ years of B2B sales experience selling SaaS, cloud communications, enterprise communications, E911, safety, or mission-critical technology solutions
• Demonstrated success meeting or exceeding sales targets
• Experience managing sales opportunities and customer relationships
• Strong communication, presentation, negotiation, and consultative selling skills
• Ability to work with multiple stakeholders throughout the sales process
• Experience developing pipeline through prospecting and business development activities
• Familiarity with cloud-based software, communications platforms, or enterprise technology solutions preferred
• Experience working with CRM platforms such as Salesforce
• Experience working with channel partners or reseller networks is a plus

Education

• Bachelor's degree in Business, Information Technology, Communications, or a related field preferred
• Equivalent work experience may be substituted for educational requirements

Total Rewards

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing! 

The starting salary is anticipated between $90,000 and $100,000 and will be commensurate with experience. The on-target earnings are between $180,00 and $200,000.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.