Workplace Projects Intern

Job Description

Job Responsibilities

• Collect, organize, and analyze GFBB feedback from relevant channels and surveys

• Monitor onsite support tickets, track status, trends, volume, resolution times, and recurring issues

• Prepare regular reports, summaries, and dashboards on feedback themes and ticket metrics for the Workplace Projects team and stakeholders

• Identify patterns, pain points, and improvement opportunities in workplace services and facilities support

• Assist with data cleaning, categorization, and basic analysis to support decision-making

• Help document findings, action items, and follow-ups related to feedback and tickets

• Support coordination with internal teams or service partners on ticket-related insights when needed

• Contribute to process improvements for feedback handling and ticket reporting

• Participate in team meetings and provide status updates on assigned workstreams
  

Job Requirements

• Currently enrolled in or recently completed studies in business, project management, facilities/workplace management, data analysis, operations, or a related field

• Strong organizational skills and attention to detail

• Comfortable working with data, spreadsheets, and basic reporting tools (e.g., Excel or similar)

• Clear written and verbal communication skills

• Ability to handle confidential information appropriately

• Proactive, reliable, and able to manage multiple tasks in a structured way

• Interest in workplace experience, operational support, or continuous improvement is a plus

• German and/or English language skills (as required by the site and team)

• Candidates are expected to uphold and actively promote sustainability principles in their daily work, operating in line with Tesla Global Environmental, Health, Safety & Security (EHS&S) Policy and EMAS requirements, fostering a culture of continuous environmental improvement

We offer you access to a wide range of perks and benefits. For example: 

• Our own medical center, a gym and an in-house barbershop.  

• E-bike charging stations in front of the factory, more than 500 free charging stations for electric cars, a bike leasing program, free use of the nextbike bike-sharing fleet, as well as numerous free shuttle bus routes to Grünheide and the surrounding areas. 

• You’ll receive subsidized canteen meals, a free S-membership at the Urban Sports Club (discount from M+) and you can sign up for many language courses. 

• We also offer all employees exclusive discounts on products and services through Corporate Benefits, as well as discounts at the official Tesla Shop. 

These and many other benefits await you. Join Tesla and help us build a world of amazing abundance.