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First Due

All-in-one public-safety operations platform

Solutions Consultant

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Technical experience preparing demonstration material.
  • Experience demonstrating products to large organizations.
  • A track record of meeting or exceeding goals.

Responsibilities

  • Serve as a First Due product expert and present all modules to a variety of audiences.
  • Partner with Account Executives during the sales process to identify customer needs and build a presentation strategy that responds to customer requirements.
  • Prepare demonstration material for a tailored customer experience.
  • Sell to different organizational levels, including fire chiefs and IT leaders, and answer questions about product usage, security, and software infrastructure.
  • Identify upsell opportunities.
  • Coordinate post-demo follow-ups as needed, including product-related questions.
  • Lead training sessions for chiefs, officers, and line personnel on how to use the First Due platform.
  • Maintain knowledge of product roadmaps and timelines for new features.
  • Run large-group presentations for 20 or more participants at a time and present three or more times a day.
  • Partner with the RFP team to build bid responses as needed.
  • Travel approximately 40% for onsite meetings or trade shows.

Desired Qualifications

  • Previous sales experience.
  • A Bachelor's or Associate's degree.

About the Company

First Due

All-in-one public-safety operations platform

First Due provides a single software platform for public safety agencies that unifies and modernizes operations across Fire, EMS, and Law Enforcement. Its main products include a full suite of tools: pre-incident planning, mobile response, electronic patient care reporting (ePCR), NERIS and NEMSIS-compliant reporting, scheduling, fire prevention and inspections, asset and inventory management, and community engagement. The platform is integrated so agencies can access all these features in one place, reducing the need for multiple separate systems. Compared with competitors, First Due differentiates itself by offering a comprehensive, end-to-end solution designed specifically for public safety across multiple disciplines, with thousands of customers and hundreds of thousands of users across the U.S. and Canada. The company aims to help agencies streamline day-to-day operations, improve efficiency, and deliver better service to the communities they protect.

Company size
Not listed
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$355M
Headquarters
Miami, FL
Founded
2016

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