T

Tesla

Makes electric cars, robotaxis and grid batteries

Delivery Experience Specialist

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeKoto City, Tokyo, JapanIn-person

About the Job

Requirements

  • Have at least two years of professional experience and a track record of meeting targets in a service-focused industry; automotive expertise is not required.
  • Be organized and communicate effectively.
  • Contribute proactively to the team and be motivated to achieve goals.
  • Have problem-solving skills and the ability to prioritize multiple projects while meeting business-critical deadlines.
  • Be detail-oriented and able to use reporting tools.
  • Be able to work evenings, weekends, and holidays in a retail environment.
  • Hold a standard driver's license, have at least two years of driving experience, and have a clean driving record.

Responsibilities

  • Prepare vehicles and explain the delivery process in accordance with customers’ needs.
  • Create daily and weekly reports and analyze delivery performance to improve productivity and prevent delays, in order to provide customers with an excellent experience.
  • Maximize delivery scheduling.
  • Work closely with Tesla Advisors to support smooth customer deliveries, and contact customers about deliveries when needed.
  • Coordinate closely with support teams, including order operations, vehicle registration, used vehicles, and fleet, as well as service and logistics, to manage deliveries, vehicle movements, and related activities seamlessly.
  • Complete additional tasks and projects according to business needs, including Sales and Delivery.
  • Deliver presentations, sales, and deliveries related to the Tesla ecosystem.
  • Assist with internal training and onboarding new employees.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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