M

Merlin Entertainments

Manages branded visitor attractions and parks

Guest Experience Host

Food Service & HospitalityUpdated on Nov 11
Part-timeSchaumburg, IL, USAIn-person

About the Job

Requirements

  • Availability to work days, nights, weekends, holidays, and special events is required; availability on either Saturday or Sunday is required.
  • A fun, dynamic, and friendly personality is expected.
  • Strong communication, listening, and interpersonal skills are expected.
  • Ability to work independently or with a team is expected.

Responsibilities

  • Bring energy, smiles, and playful enthusiasm to guest interactions while demonstrating Merlin values.
  • Engage with families and children and help every guest feel included in the experience.
  • Manage busy queues to keep them safe and organized.
  • Keep play areas, shops, and other spaces clean and tidy.
  • Support opening and closing routines.

Desired Qualifications

  • Six to twelve months of experience in attractions, entertainment, or customer service is a bonus.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Poole, United Kingdom
Founded
1999

Recently Posted Jobs

Explore more opportunities at Merlin Entertainments

See more jobs