S

ServiceNow

Builds software that automates business workflows

Software Engineer Intern

Summer 2027
$58.96/hr+ Equity + Variable/incentive compensation
Internship
Master's
Santa Clara, CA, USA+3 moreMore locations: West Palm Beach, FL, USA | Kirkland, WA, USA | San Diego, CA, USA
Hybrid
Software EngineeringFull-Stack Engineering

About the job

Requirements
  • Currently pursuing a Master's degree in Computer Science or a related field, with a graduation date no earlier than May 2028.
  • Be available to work full-time hours for a 12-week period, either May through August or June through September in 2027.
  • Have experience leveraging or critically thinking about how to integrate artificial intelligence into work processes, decision-making, or problem-solving, including use of AI-powered tools, workflow automation, analysis of AI-driven insights, or exploration of artificial intelligence's potential impact on the function or industry.
  • Have hands-on full-stack development experience through coursework, research, projects, or internships with front-end frameworks such as React, Angular, or Vue; back-end languages such as Node.js, Python, Java, or Go; databases; REST or GraphQL APIs; and cloud platforms such as AWS, Azure, or GCP, and be comfortable adopting emerging AI or machine-learning tools.
Responsibilities
  • Build features end-to-end, from design through deployment, including front-end and back-end solutions.
  • Contribute to scalable system design by evaluating architectural trade-offs, defining data models and API contracts, and selecting cloud-native and persistence strategies.
  • Write comprehensive tests, uphold coding standards, and review code, including AI-generated code, for security, performance, and maintainability.
  • Develop, maintain, and execute automated test suites to validate software functionality and catch defects early.
  • Maintain CI/CD pipelines and infrastructure-as-code, monitor production systems, and participate in incident response, including for AI-integrated components.
  • Partner with product managers, designers, and platform teams to scope and deliver features, write clear specifications, and communicate trade-offs to technical and non-technical audiences.
Desired Qualifications
  • Understand trade-offs between consistency, availability, and performance, and have working knowledge of distributed system patterns and API/database design.
  • Have prior experience writing clean, secure, well-tested code and examples of treating code review as a quality practice.
  • Effectively incorporate AI coding assistants such as Copilot, Cursor, or Codeium and LLM APIs such as OpenAI, Anthropic, or open-weight models to build features, and apply sound judgment when reviewing AI-generated code for correctness and security.
  • Demonstrate ability to translate ambiguous requirements into clear technical plans and communicate trade-offs to technical and non-technical stakeholders.

About the company

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Clara, California

Founded

2004

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Simplify's Take

What believers are saying

  • Subscriptions grew: ServiceNow reported $3.877 billion in subscription revenue for the June 2026 quarter, up 24.5% year over year.
  • Hybrid work is established: ServiceNow says most staff have flexible arrangements, requiring two or more office days weekly.
  • Security work expanded: the April 2026 Armis acquisition added protection for industrial equipment, medical devices, and connected hardware.

What critics are saying

  • Subscription margins narrowed: in June 2026, ServiceNow kept 73.5% of subscription revenue after direct costs, versus 80% a year earlier.
  • Remote roles limit relocation: ServiceNow requires staff to remain within their employment state, province, region, or country.
  • Older versions lose support: ServiceNow supports two release families and schedules upgrades for customers who fall behind.

What makes ServiceNow unique

  • Customers get separated systems: ServiceNow assigns each customer its own software instance and database, unlike shared tenant designs.
  • Outages get business context: ServiceNow's configuration database maps servers and applications to the business services depending on them.
  • Customers choose upgrade timing: ServiceNow's separate instances let enterprises schedule releases independently from other customers.

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Benefits

  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

1%
Yahoo Finance
Oct 21st, 2026
ServiceNow and Kinder Morgan are large-cap picks to watch; Moderna's $96.65B value underwhelms

StockStory, a stock research service, named two large-cap stocks to watch and one to avoid. It advises steering clear of Moderna, which has a market cap of $96.65 billion. Sales fell 20.5% annually over five years, and earnings per share dropped 24.5% annually. Its free cash flow margin fell 95.9 percentage points. The stock trades at $241.71, or 44.1x forward price-to-sales. ServiceNow ($154.6 billion market cap) grew annual recurring revenue 22.3% over the last year and has a free cash flow margin of 33.4%. It trades at $148.56 per share. Kinder Morgan ($74.75 billion market cap) reported $17.96 billion in revenue. Its shares trade at $33.64, or 22.5x forward earnings.

Fortune
Oct 20th, 2026
ServiceNow CFO: Overwork doesn't make a better leader, recovery drives performance

ServiceNow president and chief financial officer Gina Mastantuono says overwork does not make a better leader. Speaking at the Fortune Most Powerful Women Summit, she said recovery is a prerequisite for high performance, not a distraction from it. She criticised the idea that 14-hour days and four hours of sleep show commitment. "That is such a terrible example for the people around us," she said. Prioritising recovery helped her listen more thoughtfully, stay composed under pressure, and improve her work-life balance. Fellow panellist Alicia Hatch of Deloitte said 94% of female C-suite executives played sports growing up. Deloitte projects global women's sports revenue will reach at least $3 billion in 2026, a 340% rise over four years.

Yahoo Finance
Oct 18th, 2026
ServiceNow's revenue grows 24% to $4B, outpacing Workday's 13% growth and $2.7B quarterly sales

ServiceNow is growing revenue faster than Workday, according to an analysis of the two software companies' last eight quarters. ServiceNow's second-quarter revenue reached $4.0 billion, up 24% year over year. Workday's hit $2.7 billion, up 13%. ServiceNow's AI offerings passed $1 billion in annual contract value (ACV) during the quarter. Customers with more than $5 million in ACV rose 23%. Workday said AI capabilities drove more than 25% of its new ACV in its fiscal second quarter.

Yahoo Finance
Oct 14th, 2026
Over 25% of S&P 500 stocks are down 40%+: four bargain tech picks, from Netflix to Oracle

More than 25% of S&P 500 stocks are down 40% or more from their highs, even with the index near record levels, as of October 8, 2026. The Motley Fool sees that as a chance to hunt for bargains in tech. It names four picks. Netflix trades at about 18.5 times 2027 analyst earnings estimates, and advertising should drive its growth. Oracle has a $664 billion backlog in cloud infrastructure, but carries heavy debt and burns cash. ServiceNow, hit by the 2026 software sell-off, trades at 7.5 times forward sales as it pushes into agentic AI. AppLovin trades at 13 times 2027 earnings estimates. Its revenue rose 53% last quarter to $1.9 billion.

Fortune
Oct 14th, 2026
CFOs at Chevron, ServiceNow and Nasdaq say AI must earn capital; ServiceNow targets $500M savings

Chevron, ServiceNow and Nasdaq finance chiefs say AI projects must prove their worth before getting funded. They spoke on a panel at the Fortune Most Powerful Women Summit in Santa Barbara on Tuesday. Chevron's chief financial officer, Eimear Bonner, said AI "has got to compete for capital" and cannot be "a science experiment." She wants a clear path to value and results that reach the bottom line. ServiceNow's Gina Mastantuno said CFOs must also weigh the cost of falling behind rivals. The company expects $500 million in savings this year, largely from using its own products. Nasdaq's Sarah Youngwood sorts investments by time horizon and tracks AI metrics such as coding speed, client retention and token costs.