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Docusign

Runs electronic signing and agreement workflows

Program Manager Intern

Program ManagementUpdated on Nov 13
InternshipSeattle, WA, USA$28 - $33 /hr

About the Job

Requirements

  • Currently enrolled in a Bachelor's degree program in Computer Science, Artificial Intelligence, Engineering, Business, or a related technical field, with an expected graduation date between December 2027 and May/June 2028.
  • Experience with the software development life cycle and product management life cycle.
  • Experience with modern collaboration and project management tools such as Slack, Google Docs, Figma, Lucid, and JIRA.
  • Experience working with data in spreadsheets or basic dashboards, such as tracking progress and simple reporting.
  • Ability to work from the Seattle hub in a hybrid, office-based arrangement during the internship.
  • Must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

Responsibilities

  • Partner with technical program managers, product managers, engineers, and security teams to understand current onboarding workflows for the Cloud platform and identify opportunities for improvement and automation.
  • Assist in supporting the strategy, value proposition, roadmap, and execution of Docusign Cloud Platform and its bi-weekly product reviews.
  • Translate customer pain points into actionable product requirements.
  • Partner with engineering to balance technical constraints with business objectives.
  • Drive product improvements and strategy through data analysis.
  • Support scoped projects to simplify and standardize the onboarding experience, including documenting processes, requirements, and success criteria under guidance from the team.
  • Track project milestones, risks, and dependencies; help maintain project plans, status updates, and stakeholder communications for onboarding-related initiatives.
  • Contribute to improving developer-facing documentation, playbooks, and self-service guides that help teams onboard to MSF more quickly and confidently.
  • Help run and support recurring processes, such as check-ins, reviews, or demos, for platform onboarding workstreams, capturing notes, follow-ups, and action items.
  • Collaborate with a mentor and teammates to continuously iterate on the onboarding experience based on feedback from developers and partner teams.

Desired Qualifications

  • Prior internship or coursework in product or program management, software development, or artificial intelligence/machine learning.
  • Strong analytical and problem-solving skills, with the ability to break down complex processes.
  • Excellent written and verbal communication, including comfort presenting to stakeholders and senior executives.
  • Self-starter mindset with strong organizational skills and attention to detail.
  • Interest in product or program management, operations, or product/program coordination in a technical environment.
  • Strong written and verbal communication skills and the ability to work effectively with cross-functional partners in engineering, product, security, and operations.
  • Ability to organize information, manage multiple tasks, and follow through on commitments with guidance from the team.

About the Company

Docusign

Runs electronic signing and agreement workflows

Docusign runs electronic signing and agreement management software for businesses, letting people approve contracts online and track the steps around each agreement. Its eSignature product routes documents to signers and records who signed, while contract lifecycle tools organize preparation, negotiation, and approvals. The Intelligent Agreement Management platform stores contracts in a searchable repository and uses AI to extract terms and connect agreement data to business workflows. Customers use its web applications or embed signing through APIs, and pay for subscriptions based on users, features, and document allowances. Docusign was founded in 2003 and is headquartered in San Francisco.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2003

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