Human Resources Coordinator

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator at Hilton Birmingham Metropole and Hilton at St. Georges Park Burton upon Trent, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – Earn up to £13.50 per hour with opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount. 
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.

*Benefits availability may vary depending on Team Member location and terms and conditions of employment.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Flexible part-time opportunity: This is a varied role where no two days are the same. Working 28 hours per week. The position offers flexibility around working days and hours. Friday working is a requirement for this opportunity 

For this opportunity this will be based 2 days a week at Hilton St Georges Park and 2 days a week at the Hilton Birmingham Metropole. 

Here’s what you’ll do during a typical day:

• Support across four properties: You will be based between Hilton at St George's Park and Hilton Birmingham Metropole, providing on-property support to both hotels while also offering remote support to Hilton East Midlands Airport and Hilton Nottingham.

• Support the Team Member lifecycle: Assist with recruitment, onboarding, inductions, probation reviews, and responding to Team Member queries, helping to create a positive employee experience.
• Maintain HR records and documentation: Prepare HR correspondence, update employee records, and ensure all information is accurate, confidential, and compliant.
• Manage absence and HR processes: Support absence management procedures, track attendance records, and assist with formal HR meetings, including note-taking where required.
• Coordinate HR communications and engagement activities: Manage internal HR communications and support Team Member recognition and engagement initiatives across the hotels.
• Complete compliance and audit activities: Carry out HR compliance checks, maintain audit documentation, and ensure adherence to company policies and procedures.
• Provide administrative HR support: Deliver efficient administrative support to the wider HR function, helping to ensure the smooth day-to-day operation of the department.

• Develop your HR career: We're looking for someone with excellent organisational skills, strong attention to detail, and a genuine passion for people. You'll be approachable, proactive, comfortable handling confidential information, and eager to develop your HR knowledge and experience.

Salary: £13.50 per hour