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Mental Health Cooperative

Community mental health and crisis care

Care Manager 1 - Adult

Full-Time
$41k/yr+ Language-skills incentive + Behavioral-health-experience incentive + Mileage reimbursement
Mid
Bachelor's
Nashville, TN, USA
In Person

About the job

Requirements
  • A bachelor's degree in a health-related field of counseling, psychology, social work, or another behavioral health field is required.
  • A bachelor's degree in criminal justice is accepted with fifteen college-level semester hours of behavioral-health coursework.
  • A valid Tennessee Driver's License is required.
  • An acceptable Motor Vehicle Report is required.
  • An acceptable criminal background investigation is required.
  • Personal automobile insurance is required.
  • A cell phone is required.
  • Transportation seating four people is required.
Responsibilities
  • Continually assess consumers’ strengths, needs, supports, and goals, including meeting with consumers and their supports in the community.
  • Provide support to consumers in their homes, at school, at court, at appointments, in the office, and at other community-based locations where support is needed.
  • Collaboratively complete comprehensive and individualized care plans, crisis plans, the PRAPARE screening tool, the Columbia Suicide Severity Risk Scale, and DLA/CANS assessment tools within 30 days of admission and every six months thereafter, covering physical health, behavioral health, and other applicable domains.
  • Assist with referrals and linkage to internal and community resources to ensure consumers are connected to and receiving needed supports.
  • Provide side-by-side support to consumers in addressing barriers and learning new skills.
  • Advocate for consumers when necessary.
  • Assist consumers with attending clinic, therapy, IHC/PCP appointments by providing reminders, addressing barriers to attendance, and transporting them when needed.
  • Educate consumers about gaps in care and collaboratively develop action plans to close gaps and manage health proactively.
  • Educate consumers and their supports about appropriate use of emergency departments, inpatient services, primary care providers, and urgent care.
  • Provide supportive interventions when consumers use emergency-department or inpatient services, according to agency guidelines.
  • Ensure consumers’ daily psychiatric, medical, and environmental needs are planned for and coordinated.
  • Ensure timely and coordinated transitions for consumers within the agency and community.
  • Meet productivity standards specified in agency policies and procedures.
  • Meet monthly with the Care Management Supervisor for supervision and scheduled meetings, prepared with questions, caseload information, and solutions to challenges.
  • Attend scheduled daily in-person team meetings prepared with questions, caseload information, and solutions to challenges.
  • Participate in collaborative problem-solving and team-building activities.
  • Collaborate with team members, agency employees, and community partners to promote consumer success in accessing care and progressing toward goals.
  • Follow up on plans developed in supervision and team meetings within assigned deadlines.
  • Respond to urgent and crisis consumer needs with guidance from the supervisor, crisis services, and clinic staff by developing and implementing plans and interventions.
  • Develop and maintain positive, professional relationships with consumers’ supports.
  • Complete timely and appropriate agency documentation.
  • Develop and maintain community relations through prompt follow-through with contacts.

About the company

M

Mental Health Cooperative

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Mental Health Cooperative is a nonprofit behavioral-health provider serving adults, children, and families in Tennessee. Its services include crisis response, outpatient treatment, care management, psychiatry, substance-use support, housing, and community programs. Teams coordinate clinical care with practical resources intended to support recovery and stability. The organization serves people who may need both clinical treatment and intensive practical support, connecting psychiatry and therapy with crisis stabilization, housing, case management, recovery resources, and community-based follow-up.

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