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Hilton Worldwide

Global hotel operator of branded properties

Food and Beverage Associate

Dining, Bar & Counter ServicePosted on Nov 13
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Responsibilities

  • Follow the restaurant service sequence at all times.
  • Seat guests and present menus.
  • Take food and beverage orders using the standard manner and offer suggestions.
  • Handle cash.
  • Maintain service equipment.
  • Know the day's reservations and events.
  • Coordinate with the respective kitchens.
  • Know menu pricing, basic methods of preparing dishes, and ingredients.
  • Meet guests before events and verify the details.
  • Identify regular customers and VIP accounts.
  • Make efforts to minimize food costs and related costs.
  • Solicit feedback from the event coordinator on food and service quality after each function.
  • Participate in training and development programs.
  • Handle guest or other team members' inquiries courteously and efficiently.
  • Report guest complaints or problems to the immediate superior.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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