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SharkNinja

Designs household appliances for everyday tasks

Digital & Website Technology Intern

Manual & Functional QAPosted on Nov 12
Internship · Spring 2027Needham, MA, USA$26 - $33 /hr

About the Job

Requirements

  • Must be currently enrolled in an associate’s, bachelor’s, or master’s program.
  • Must be able to work a part-time, 16-hour-per-week schedule with a minimum of 2 days per week onsite in Needham, Massachusetts.
  • Must be comfortable using web browsers, content management systems, and basic development tools such as the developer console and inspect-elements features.
  • Must be detail-oriented, with an eye for design consistency, usability, and user experience across digital platforms.
  • Must have strong communication and problem-solving skills and be able to clearly document and present findings.
  • Must be curious, collaborative, proactive, and resourceful, able to troubleshoot issues independently and ask thoughtful questions.

Responsibilities

  • Perform hands-on testing and quality assurance to support the launch of SharkNinja’s new website.
  • Explore and test artificial intelligence features such as chatbots, content recommendation engines, and smart search tools.
  • Evaluate customer communication tools, including contact forms and response systems, for a seamless user experience.
  • Identify bugs, user-experience inconsistencies, and improvement opportunities in the digital journey.
  • Collaborate with developers, designers, and marketers to share findings and suggest enhancements.
  • Contribute to web-focused projects that may include analytics tracking, performance monitoring, and user-experience audits of competitor sites.
  • Support basic content updates and publishing using tools for live site experiences.
  • Document processes, issues, and resolutions clearly and in an organized way.

Desired Qualifications

  • Previous coursework or project experience in web development, human-computer interaction, or digital product testing is preferred.
  • Familiarity with website analytics platforms such as Google Analytics or Hotjar is a plus.
  • Enthusiasm for emerging technologies such as artificial intelligence, personalization, and voice or web automation tools.

About the Company

SharkNinja

Designs household appliances for everyday tasks

SharkNinja designs household appliances for consumers, combining Shark cleaning and beauty products with Ninja kitchen equipment. Shark's range includes vacuums, hair styling tools and air purifiers, while Ninja sells blenders, air fryers and coffee machines. Its engineers develop products and oversee quality testing, while outside suppliers assemble the appliances, which the company sells through retailers, distributors and its own websites. Customers use the appliances for tasks from cleaning floors and styling hair to preparing meals and making frozen desserts. Its operating roots date to 1994 in Montreal, and its global headquarters is in Needham, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Needham, MA
Founded
1994

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