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Williams-Sonoma

Retailer of home furnishings and kitchenware

Lead Sales - Key Holder

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • One to three years of retail sales experience, with shift supervision experience preferred.
  • One to two years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.
  • Part-time flex associates must be available to work at least two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). To be scheduled for 20 or more hours weekly, associates need greater availability to meet business needs. Weekend availability must cover two separate days.

Responsibilities

  • Create engaging customer experiences by sharing expertise on enhancing the home.
  • Support the management team daily by performing opening and closing routines, register functions, and back-office procedures.
  • Provide supervision to ensure the store meets financial goals and associates provide high-quality customer service.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
  • Perform the Selling Captain role as a role model for sales associates in sales generation and customer service, prioritizing the customer experience.
  • Maintain an environment where associates are treated fairly and with dignity and respect in accordance with the People First Philosophy.

About the Company

Williams-Sonoma

Retailer of home furnishings and kitchenware

Williams-Sonoma, Inc. operates through a multi-brand portfolio including Williams-Sonoma, Pottery Barn, West Elm, and others, selling furniture, kitchen appliances, home decor, and specialty foods via stores and e-commerce. It differentiates itself with an upscale, curated brand lineup and an omnichannel shopping experience plus design services to help plan spaces. The company emphasizes sustainability and ethical sourcing, with certifications from Better Cotton, Fair Trade, FSC, and the Global Recycled Standard. Its goal is to serve both residential and business home-furnishing needs while maintaining responsible sourcing and environmental stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1956

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