Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

Provide a seamless and authentic customer experience that is an extension of the brand.
Drive sales while exceeding selling and service expectations for our customers.
Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
Share customer feedback and insights with the management team.

Who You Are

Are at least 18 years old.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $16.00 - $17.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

About the company

Madewell creates premium denim and foundational wardrobe pieces for men and women, focusing on quality, authenticity, and versatility. Its product line includes iconic jeans, tees, shoes, and leather bags crafted with premium fabrics from mills in Italy, Japan, and Turkey, and produced under Fair Trade practices. The company combines classic craftsmanship with modern details and sustainable practices to offer durable, everyday style at a non-premium price. Madewell emphasizes storytelling through perfect fits and lived-in washes, aiming to inspire customers and provide pieces that can last a lifetime.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Lynchburg, Virginia

Founded

1937

Get referred to Madewell

See people who can refer or advise you

Simplify's Take

What believers are saying

Madewell opened Sag Harbor, Greenwich, Bend, and Stuyvesant Plaza stores in 2026.
On April 10, 2026, Madewell launched recycled-jeans styles from 20,000 post-consumer pairs.
Customization events and tote giveaways at openings drive traffic and loyalty signups.

What critics are saying

On July 16, 2026, Madewell recalled 5,900 sweaters for burn hazards.
The recall already reached Canada, signaling quality-control failures beyond one market.
J.Crew Group’s 2020 bankruptcy and failed Madewell IPO limit strategic flexibility.

What makes Madewell unique

Madewell owns a denim-first brand identity with store-level customization and loyalty.
Dual-concept stores in Greenwich and Bend sell men’s and women’s assortments together.
The Denim Trade Up program supplies recycled cotton for 2026 jeans launches.

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Benefits

401(k) Retirement Plan
401(k) Company Match
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Pet Insurance
Legal Services
Commuter Benefits
Disability Insurance
Paid Vacation
Paid Holidays

Company News

NWADaily

Oct 15th, 2026

A match Made in heaven.

A match Made in heaven. Madewell Now Open in Rogers, XNA Named No. 3 Best Small Airport in United States, Walker Park Reopens in Fayetteville, It's Fall Y'all Craft Fair in Bentonville, and much more! Oct 15, 2026 Together with. Save the date! The Hangout at the Amazeum opens November 7. It's a place to play, a place to gather, a place for all of NWA Daily LLC! Get ready to hang out. Shopping. Madewell Now Open at Pinnacle Hills Promenade. Madewell opened its first-ever Arkansas store at Pinnacle Hills Promenade in Rogers earlier this week. * A Perfect Fit: The store carries Madewell's signature jeans, along with sweaters, tops, jackets, bags, jewelry, shoes, and a men's collection. Shoppers can also get jeans hemmed in-store, book one-on-one styling sessions, and trade in old denim through the Denim Trade-Up program. * Jean-ius Addition: Before the store opened, the closest Madewell location was about 100 miles away in Tulsa, Oklahoma. The Rogers store is open Monday-Saturday from 10a-8p and Sunday from 12p-7p. Check out Madewell's Instagram HERE. Travel. XNA ranks No. 3 Best Small Airport in United States. The Northwest Arkansas National Airport just landed at No. 3 among the best small airports in the United States, according to USA Today's 10Best Readers' Choice Awards. * That's a Podium: A panel of travel experts selected XNA as one of 20 nominees nationwide, with reader votes determining the final top 10. * Cleared for Takeoff: The recognition follows an exciting stretch for XNA, which set an all-time monthly record in July with nearly 130,000 passengers boarding flights, added its 28th nonstop destination in Newark, and announced plans for a $78.8M concourse expansion project. See the top 10 ranking HERE. Sponsored by Premier Chef NWA. Premier Chef NWA at Rogers Convention Center. Premier Chef Northwest Arkansas will come to the Rogers Convention Center on Saturday, Oct 24, for an evening of exceptional food, friendly competition, and community impact. * Take the Whisk: Formerly known as Top Chef NWA, the elevated culinary experience brings talented chefs together to compete for the Premier Chef title. As an Official Qualifying Event for the World Food Championships, one standout chef will earn a Golden Ticket to advance to the world stage. * A Recipe for Victory: Guests will enjoy chef-crafted dishes and appetizers, signature cocktails, decadent desserts. There will also be People's Choice voting and a silent auction. Proceeds benefit the Rogers Public Library Foundation, supporting programs, resources, and educational opportunities at the Rogers Public Library. Purchase tickets HERE. Development. Walker Park in Fayetteville will reopen this Sunday. Walker Park in Fayetteville will celebrate its major renovation with a ribbon-cutting celebration on Sunday, Oct 18, from 2-5p. * Let the Games Begin: Fayetteville residents approved a park improvement bond in 2019, which helped fund the park's $4-5M redevelopment. Upgrades include lighted multipurpose fields, a rebuilt playground, refurbished tennis courts, lighted pickleball and sand volleyball courts, a modern horseshoe facility, and a yard game hub with baggo, bocce, and ping pong tables. * Parks and Rec: The free celebration on Sunday will feature live music, food trucks, and opportunities to try out the park's new features. Events. It's Fall Y'all Craft Fair at Benton County fairgrounds. The 10th Annual It's Fall Y'all Craft Fair returns to the Benton County Fair and Expo Center in Bentonville from today, Oct 15, through Sunday, Oct 18. * Made You Look: Explore two indoor buildings and outdoor vendor areas filled with goods from crafters, makers, and artists. Food trucks will also be on-site. * Four Days of Fun: Shop from 9a-6p today through Saturday and 9a-3p Sunday. Admission and parking are both free. Browse the details HERE. NWA Daily picks. * | No Scary Surprises: Don't let this be scary season for your insurance. If it's been a year (or longer) since you've reviewed your coverage, it's time to take a peek into the basement. Benchmarq Insurance offers free insurance reviews, no spiderwebs attached. Talk to a local Benchmarq Insurance agent HERE.* * | Early Bird Gets the Glow: Planning to deck out your home for the holidays? Knight's Lights is offering discounted installation pricing in October. Beat the holiday rush, get your lights installed early, and save while you're at it. Get the October discount HERE.* * | ART HOP! Join for a FREE Fayetteville Gallery Hop on Saturday, Oct 17, from 11a-5p! Explore 8 local art galleries, including Ashley Cardiel Interiors! Bring a friend, and come see what the local art scene has to offer!* * | Never Too Early! Skip the boring office party and give your team something to sing about. Book your holiday party at Big Box Karaoke by October 31 and save 10% on your karaoke room with code HOLIDAY26.* * | Matchmaker: Another big-name band announced they will play a live show at the Walmart AMP in Rogers in 2027. * | Run Like The Wind: The 9th Annual Howling 5K and Dog Walk will take place at the Agri Park in Fayetteville on Saturday, Oct 17, at 8a. * | A-10-tion Grabbers: A-10s, which are military planes, parked at XNA earlier this week. * | Banda Together: Los Dos de Tamaulipas, Nueva Pradera & Mas will be at the Springdale Civic Center on Saturday, Oct 17, at 7p. * | Painting the Skies: A pilot drew a replica of the Scream painting above Northwest Arkansas with his airplane flight path. * | Toys 'R' Back in Town: Watch this video for an insider's look at the new Toys 'R' Us in Fayetteville. * | Paving the Way: The Bentonville City Council approved three new infrastructure projects. * | Well, Well, Well: A new wellness studio opened in Rogers, featuring functional wellness, advanced therapies, skin health, and aesthetics all under one roof. * | A Recipe for Success: A Bentonville bakery is competing in the World Food Championships in Indianapolis this week. * | Listen Online: Want to listen to a summarized audio version of NWA Daily? Head to the top of this email and click "Listen Online" to hear more! * | Events Calendar: Find and post upcoming events in Northwest Arkansas on its Events Calendar. * | Job Board: Find exciting new job opportunities or find great candidates by posting your open positions on its Job Board. [*Content is sponsored] Game. Trivia question of the week. War Eagle Mill draws 200,000+ visitors to its annual craft fair, but has a turbulent history. How many times has the landmark behind this artwork been destroyed? Advertise with NWA Daily. Reach Northwest Arkansas. Get your brand in front of 42,861 locals! Advertising with NWA Daily LLC means growing your business and supporting a feel-good, homegrown newsletter that's all about building community in Northwest Arkansas. Thanks for reading NWA Daily today! If you enjoyed it, share this newsletter with someone you want to shop with at Madewell - Tyler Roth, Market Director at NWA Daily

News10

Sep 28th, 2026

Madewell opening its doors in Stuyvesant Plaza.

Madewell opening its doors in Stuyvesant Plaza. Posted: Sep 28, 2026 / 10:45 AM EDT Updated: Sep 28, 2026 / 10:47 AM EDT The featured video is previous footage of Stuyvesant Plaza GUILDERLAND, N.Y. (NEWS10) - A denim-focused and accessories brand is ready for Capital Region customers. Madewell is opening its doors in Stuyvesant Plaza on Wednesday, Sept. 30. Customers who attend the Wednesday opening will receive a complimentary Madewell tote bag with any purchase while supplies last. The retailer is at the former site of The Book House, which relocated to its original home between Sur La Table and Athleta earlier in the year. Madewell will also host a grand opening celebration from noon to 4 p.m. on Saturday, Oct. 3. Festivities include complimentary coffee from Stacks Espresso and customized patches sewn on-the-spot with the purchase of denim. Denim customization will also be available to anyone who makes a denim purchase during the event whether or not they are a member of the Madewell Insider loyalty program. This is the brand's first Capital Region store. Read the latest from NEWS10: NEWS10 is the Capital Region's local news leader!

New York Post

Jul 19th, 2026

Clothing brand pulls 6,000 sweaters from shelves due to risk of death from fire.

Clothing brand pulls 6,000 sweaters from shelves due to risk of death from fire. Published July 18, 2026, 11:29 p.m. ET See more of our coverage in your search results. A major clothing brand has initiated a recall for approximately 6,000 women's sweaters due to a failure to meet federal flammability safety standards, causing risk of "serious burn injuries or death," according to a recent U.S. Consumer Product Safety Commission (CPSC) notice. The safety recall impacts the Madewell Double V-Neck Pullover and V-Neck Cardigan styles, available in both light blue and cream colors. The CPSC says that "recalled sweaters violate the mandatory standard for clothing textiles, posing a risk of serious burn injuries or death." These items were sold at Madewell and T.J. Maxx stores, as well as through their respective websites, between December 2024 and October 2025. To determine if a garment is part of the recall, owners should check the internal labels. Affected sweaters feature a "Madewell" neck tag and a side seam label marked with style numbers NT611, NT612, or the code "HO24." Although no injuries have been reported to date, the company has documented one instance of a sweater catching fire. The CPSC advises consumers to immediately cease wearing the garments to avoid potential burn hazards. Madewell is providing full refunds to all affected customers. To claim a refund, you must cut the sweater in half, take a photo of the destroyed garment, and email it to [email protected] before disposal.

23ABC News

Jul 17th, 2026

Recall issued by Madewell for women's sweaters due to fire risk.

Recall issued by Madewell for women's sweaters due to fire risk. By: Kelly Broderick Posted 8:22 AM, Jul 17, 2026 and last updated 10:48 AM, Jul 17, 2026 A recall has been issued by Madewell for two women's sweaters due to risk of serious injury or death from burn hazards. According to officials, the recalled sweaters violate the mandatory standard for clothing textiles. The recall involves two styles of Madewell-branded Double V-Neck Pullover and V-Neck Cardigan women's sweaters. The sweaters were sold with or without buttons in light blue and cream and in sizes XS through L. The sweaters have long sleeves and a V-neck. You can also see "Madewell" and the size are printed on the neck label and "Style #NT611" or "Style #NT612" and "HO24" on the sewn-in side seam label. These were sold at Madewell and T.J. Maxx stores nationwide and online at Madewell.com from December 2024 through October 2025 for between $138 and $148. If you purchased this product, you're urged to stop using it and contact Madewell for a full refund in the original form of payment or store credit. Consumers will be asked to destroy the sweaters by cutting them in half and send a photo of the destroyed sweater to [email protected]. Consumers should then dispose of the destroyed product. There has been one report of a sweater catching on fire.

FashionUnited

May 22nd, 2026

Madewell expands US retail footprint with three new store openings.

Madewell expands US retail footprint with three new store openings. May 22, 2026 Madewell is expanding its US retail footprint, as the lifestyle brand prepares to open three new stores in key markets this summer. The first to open is Madewell's debut store in Sag Harbor, Long Island, which started welcoming customers on May 20. The opening builds on the success of the brand's 2024 pop-up with Goop. Located at 102 Main Street, the store features Madewell's women's collection and marks its fourth Long Island location. The second location, in Greenwich, Connecticut, is set to open its doors on June 10 and will feature a new dual-concept from Madewell. The store, located at 171-173 Greenwich Avenue, marks the brand's third store in the area and will sit alongside its existing locations at Westport and Westfarms. The third store to open will be in Bend, Oregon, and also sees Madewell debuting its first dual-concept store in the state. Located at 520 SW Powerhouse Drive, the new store is set to complement Madewell's existing women's and men's standalone stores in Tigard's Bridgeport Village. The renewed retail push comes years after Madewell opened its first men 's-only stores in 2019. Madewell currently operates approximately 150 standalone stores across 40 states, and its retail growth has been modest at best in recent years. Madewell's store count only narrowly edges out sister brand J. Crew, which operates roughly 100 full-price stores and over 330 J. Crew Factory stores. The brand once had its sights set on Wall Street, but reportedly shelved its plans after analysts pushed back, with some accusing J. Crew Group of inflating Madewell's worth. The infusion of cash from an IPO never came, and in 2020, the parent company filed for bankruptcy.

Madewell

Sales Associate

About the job