Warehouse Recommerce Clerk

Company Overview 

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties

Title: Warehouse Recommerce Clerk

Classification: Non-Exempt

Pay Rate*: $21/hr.

Location: Vernon, CA (Onsite)

Essential Duties and Responsibilities

• Sorting Returns bins for Hand Me DÔEN packages.
• Assist and maintain checking-in of merchandise, receiving and inspecting submissions for approval.
• Staying up to date on authentication processes.
• Communicate clearly with customer care and trade-in portal customer service about customer inquiries.
• Assist with sorting and organizing inventory for quarterly sales.
• Transferring merchandise into proper bins based on seasonal sales.
•  Assist with processing during coordinators absence or high-volume submissions.
• Assist during in-house cleaning procedures & external repair preparations.
• Support with clean up and removal of any used cardboard, pallets, and garbage.
• Support with cleanliness of the shared areas in the warehouse.
• Performing inventory controls and keeping quality standards high for audits.
• Assist with quarterly and Mid Year/EOY cycle counts.
• Keep metrics of all processes updated.

Required Skills and Abilities:

• Collaborates with colleagues and has excellent social skills.
• Excellent verbal and written communication skills.
• Works well independently and has strong problem solving, time management, and organization skills.
• A high school diploma or equivalent is required.
• 1-2 years of fulfillment and shipping experience is required.
• Ensures that all stock is stored in correct locations in the warehouse.
• Performs other related duties as assigned.
• Ability to meet deadlines.
• Strong work ethic and excitement to learn in an always evolving environment.
• Able to multitask and thrive in a fast-paced environment
• Passionate about working for an inclusive, values driven brand
• Ability to foster an inclusive and respectful working environment

Physical Requirements:

• Prolonged periods of standing
• Must be able to lift up to 20lbs at a time

* Compensation will be determined based on experience and other factors permitted by law.

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