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Veeva Systems

Builds cloud software for life sciences

Director – Qualitydocs Strategy

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeBarcelona, Spain

About the Job

Requirements

  • At least 2 years of experience in customer-facing roles such as consulting or solution consulting.
  • At least 5 years of experience working directly with document management systems supporting Quality and GxP business areas.
  • Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges.
  • Ability to perform data analysis and develop KPI dashboards.
  • Ability to hold meaningful conversations with Quality and IT personnel across organizations of various sizes.
  • Ability to travel for customer meetings and presentations up to 20%.

Responsibilities

  • Define the KPIs, utilization metrics, and success frameworks that quantify high-value adoption for QualityDocs.
  • Facilitate strategic webinars and workshops to foster a continuous-improvement mindset and gather insights that influence product maturity and evolution.
  • Deliver prospective case studies and value models illustrating the potential return on investment of key feature adoption.
  • Build collateral that challenges outdated practices and advocates for process optimization.
  • Synthesize technical capabilities into Day-in-the-Life transformations to influence executive-level decision-making.
  • Identify industry-segment leading indicators that identify customers at risk.
  • Partner with post-implementation teams and business consulting to develop pathways to secure improvement-services work.

Desired Qualifications

  • Experience developing business cases for change.
  • Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or quality control.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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