Marketing Operations Senior Associate

What You’ll Do:

We are looking for an organized, energetic Marketing Operations Senior Associate to report directly to our Chief of Staff and support the day-to-day rhythm of our marketing team. You will collaborate closely across Brand, Growth, Creative, Product, Retail, Customer Service, and Operations to keep our projects moving forward.

You will manage project workflows in Monday.com, organize digital asset distribution in Brandfolder, coordinate physical sample logistics via EZO, and facilitate cross-functional campaign execution to keep launches on track.

How You’ll Do It:

Systems & Workflow Management

• Manage and optimize our Monday.com workspace, building boards, automations, and cross-functional dashboards that are intuitive, easy to follow, and up to date.
• Serve as the go-to Monday.com resource for the marketing team, sharing best practices that keep projects accurate and workflows smooth.
• Co-manage Brandfolder (our Digital Asset Management platform), ensuring photography, creative assets, and collateral are organized and accessible for internal teams and external partners.

Cross-Functional Project Management

• Partner with marketing leadership to guide high-visibility initiatives across Growth, Brand, Creative, and Digital Product from concept through launch.
• Track milestones, spot dependencies early, clear bottlenecks, and keep deliverables moving forward.
• Act as an enabler for the team by providing the right context, tools, and shared resources so stakeholders can make fast, confident decisions and do their best work.
• Lead regular project check-ins as an approachable, trusted partner. We value practical, lightweight operations. Your focus will be on removing hurdles and helping teams move smoothly rather than adding heavy processes.

Creative & Product Launch Coordination

• Partner closely with Creative to map out upcoming product drops and their asset needs (e-commerce photography, naming, packaging, and labeling).
• Collaborate with the Product team to draft, format, organize, and distribute standardized technical specification sheets (tech sheets).
• Empower teams to do their best work by connecting the dots across departments, sharing key context, and equipping contributors with self-serve tools.
• Maintain a central source of truth for go-to-market dates, product details, and campaign assets across the marketing team.

Sample Room & Logistics Management

• Manage our sample inventory tracking software (EZO) and oversee the end-to-end lifecycle of physical marketing samples - including fulfilling requests, logging check-ins/check-outs, coordinating laundering, and initiating re-orders with Product and Ops.
• Keep our on-site sample room clean, organized, and shoot-ready for photo, video, and creative needs.

Retail, Customer Service & Cross-Department Comms

• Act as the primary marketing point of contact for Retail, triaging asset requests and keeping store teams looped in on flash sales, promos, and upcoming launches.
• Build steady, reliable communication channels with Customer Service and Operations so customer-facing teams have launch details, promo codes, and product info well ahead of time.

What You Need to Succeed:

• 2 - 4 years in marketing operations, creative project coordination, project management, or marketing logistics (DTC e-commerce experience in footwear, apparel, or workwear is a strong plus).
• Ability to work on-site in our Wilmington, MA office Monday through Thursday.
• Strong working experience administering Monday.com (or similar platforms like Asana) and familiarity with DAM platforms like Brandfolder. Experience with inventory tracking tools (like EZO) is a bonus.
• Equally comfortable managing digital project boards and rolling up your sleeves in our physical sample room to prep and organize gear.
• An upbeat, diplomatic communicator who builds trust quickly, brings clarity to moving parts, and enjoys helping creative and marketing teams do their best work.

Compensation 65000 - 92000 USD