Business Development Manager
$85k - $120k/yr+ 401(k) Match + Annual Performance Bonus
Senior
Bachelor's
Spokane, WA, USA
RemoteRemote role covering Eastern Washington; requires travel of 50% or more to meet customers and attend industry events.
Sales & Account ManagementField Sales
About the job
Requirements
- A bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
- At least seven years of complex solution-selling experience in technology sales and/or sales to public safety agencies.
- Experience developing and executing complex sales strategies that take multiple months to close.
- Strong understanding of sales principles, techniques, and strategies.
- Excellent communication, negotiation, and presentation skills.
- Ability to develop and maintain effective relationships with customers at all levels.
- Ability to work independently and a self-motivated, results-driven approach.
- Strong organizational and time-management skills, including the ability to handle multiple priorities simultaneously.
- Proficiency in customer relationship management (CRM) software and Microsoft Office Suite.
- Willingness to travel extensively (50% or more) to meet customers and attend industry events.
Responsibilities
- Expand existing customer relationships by identifying opportunities to upsell and cross-sell products and services, using a territory-management approach around the service centers in the assigned region.
- Identify and pursue new business opportunities through cold calling, networking, and market research.
- Develop and maintain relationships with key decision-makers and influencers within customer organizations.
- Collaborate with technical teams at each location to use their customer interactions to identify service-expansion opportunities.
- Identify potential new customers in the territory and develop strategies to expand the customer base within the service-center footprint.
- Conduct market research and analysis to identify industry trends, customer needs, and the competitive landscape in assigned territories.
- Develop and execute territory-specific sales plans and initiatives to achieve growth targets.
- Collaborate with other Regional Account Managers and Business Development Managers on key, large strategic initiatives, including those designated by the Head of Business Development based on complexity, total deal size, or other requirements.
- Build and maintain a customer database with contact information, sales history, and customer preferences to support consistent revenue growth.
- Conduct presentations and product demonstrations for potential clients.
- Provide customer service and act as a trusted advisor, ensuring customer needs are met and issues are resolved promptly.
- Engage regularly with customers to assess satisfaction, identify improvement opportunities, and address concerns.
- Participate in local trade shows, industry conferences, and networking events to promote services and generate leads.
- Collaborate with the Facilities Coordinator at each service center to identify strategic business-development efforts and local market opportunities.
- Assist in developing marketing materials, presentations, and proposals to support sales activities.
- Set sales targets and objectives aligned with company goals.
- Monitor sales performance and provide regular reports to the management team on progress, achievements, and challenges.
- Use CRM tools and systems to track sales activities, manage leads, and generate sales forecasts.
- Negotiate contracts and close deals to achieve sales targets.
About the company
Eastern Communications provides mission-critical communications technology, services, and infrastructure for essential operations. It serves public safety, transportation, and utilities, delivering secure and reliable networks and related services that support critical voice and data communications across critical missions. Its offerings span the design, deployment, and ongoing maintenance of communications infrastructure to ensure dependable connectivity when it matters most. The company differentiates itself by focusing on end-to-end, reliable solutions tailored to safety-critical and infrastructure-heavy industries, prioritizing uptime, security, and resilience. The goal is to enable safe, efficient, and continuous operations for its customers through robust communications capabilities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1976
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Simplify's Take
What believers are saying
- Cisco named Eastern a Preferred Networking Partner in February 2026.
- Eastern launched services in Dipolog City on July 22, 2025, widening reach.
- The Digital Edge deal adds connectivity demand from data-center clients.
What critics are saying
- Price wars and debt service push Eastern toward covenant breach by 2027.
- PMC Wireless integration distracts management and delays Tri-State service gains.
- Philippine telecom competition compresses margins despite Cisco partnership wins.
What makes Eastern Communications unique
- Dunes Point backed Eastern Communications' national mission-critical network across 14 locations.
- Eastern sells technical pre-sale, post-sale, and aftermarket support to OEM and dealer partners.
- PMC Wireless, acquired November 11, 2025, deepens Tri-State public-safety servicing.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Annual performance review and associated bonus
- Paid holidays, vacation and sick days
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment