Solution Architect

Job Description

Responsibilities:

• Translate spanish-spoken meetings, notes and feedback into English for the english-speaking teams

• Translate english content, feedback, and documentation to Spanish for the customer to review

• Strong understanding of data models, relational database methodology, process flows and use cases

• Determine  technical constraints or limitations of proposed solution that is presented to the customer

• Experience gathering, writing and reviewing technical requirements documents

• Update requirements based on change requests or UAT feedback

• Plan environment with performance optimization and scalability in mind

• Work directly with clients to understand their needs, provide solution recommendations, and drive delivery of the solution

• Support pre-sales team in answering technical questions

• Able to translate business needs to technical requirements

• Collaborate with the Solution Developers to deliver a high quality system

• Coordinate with Implementation Managers to maintain project schedule, and mitigate any delays by accurately providing time and effort estimates

• Demonstrate technical leadership to deliver on-time/on-budget software by helping teams to accurately estimate effort

• Define and maintain technical implementation documentation

• Develop strong working relationships with other teams within the organization and foster cross team collaboration

Qualifications

Experience:

• Fluent in Spanish and English - reading, writing and speaking

• Bachelor’s Degree (preferably computer science or engineering) with Two to Four years related experience in a professional services / client-facing capacity

• Experience defining specifications for APIs and technical workflows

• Advanced experience writing user stories or technical documentation

• Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.

• Excellent knowledge of JavaScript, JSON & related technologies

• Ability to solve complex problems by applying creativity, innovation, and technical concepts.  

• Strong organization, time management and prioritization skills

• Experience with client services, project management, and solution delivery

• Ability to envision and design complex solutions

• High level of attention to detail, excellent follow through, and reliability

• Experience engaging with people across a variety of levels with diverse backgrounds

• PMP certification would be an advantage

• A commitment to doing the right things the right way

Additional Information

Personal Attributes:

• Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances

• Friendly, approachable and collaborative team player who enjoys working with people from across the globe

• Good listener, able to listen to prospect needs and propose a solution to resolve their pain points

• Capable of remaining positive and patient when under pressure

• Able to prioritize work in order to achieve optimal flow; must be able to manage stakeholder expectations and commitments

• Focused on customer happiness and environment optimization