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Flex

Fintech rent payments with flexible credit

Technical Program Manager - Partner Integrations

Program ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$215k - $270k

About the Job

Requirements

  • At least 5 years in technical program management, technical product, solutions or integration engineering, or a similar role running cross-functional technical launches.
  • Hands-on experience with third-party integrations and APIs, including REST, webhooks, authentication, SDKs, and sandbox and production environments; ability to read API documentation and technical specifications.
  • A track record of taking multi-team projects from kickoff to launch, with milestone tracking, risk management, and escalation.
  • High attention to detail and precise, effective communication with external partners and senior stakeholders, including during incidents.
  • Ability to be accountable for outcomes without directly managing the teams involved, working across Business Development, Engineering, and partners.
  • Ability and willingness to contribute hands-on in a rapidly growing startup environment.

Responsibilities

  • Own partner integration delivery across Engineering, Business Development, and external partners, from scoping through launch and ongoing performance, ensuring integrations launch on time and remain reliable.
  • Own launch plans, including timelines, milestone trackers, technical and go-to-market project management, and escalation when dates slip.
  • Document user interface and user experience in Figma, including placement, partner-surface screens, and embedded onboarding, and verify the experience launches correctly and remains correct.
  • Drive technical design decisions and troubleshooting during the build alongside the Engineering Lead who owns the build.
  • Serve as the day-to-day contact for pilot partners and keep them responsive.
  • Run recurring technical syncs with partners, including agendas and follow-ups.
  • Own incident escalation and partner communications during issues together with the Technical Account team.
  • Review partner performance data monthly and work with Analytics to resolve tracking issues.
  • Respond to partners' requests for product functionality and improvements.
  • Ensure other Flex teams fix and test bugs affecting integrated partners.
  • Partner with Product and Engineering to evolve current integrations into a broader reusable API and platform supporting diverse billers and payment types, including rent.
  • Turn recurring partner issues into reusable processes, including templates, checklists, runbooks, and tooling, to make integrations faster to launch and cheaper to maintain.

Desired Qualifications

  • Experience with money movement, including flow of funds, ledgering, reconciliation, and banking-partner constraints.
  • Experience with property management software and its ecosystem, such as Yardi, Entrata, RealPage, MRI, or AppFolio.
  • Experience running incident communications and post-incident follow-through.
  • Experience running a partner program or developer relations function, or owning a partner API or self-serve integration surface.
  • Experience working with design on partner-facing user interfaces and fluency in Figma.

About the Company

Flex

Fintech rent payments with flexible credit

Flex is a fintech that helps people with irregular income or cash-flow issues by offering a flexible line of credit for rent. It pays the user’s rent in full to the landlord when due, and the user repays Flex in two installments at their convenience. The service is accessed through a user-friendly app and funded by recurring fees: a $14.99 monthly membership and a bill-payment fee. Unlike traditional lenders, Flex focuses specifically on rent payments to stabilize both tenants and landlords, enabling renters to align payments with their income flow. The company differentiates itself by combining a rent-focused line of credit with a simple two-part repayment model rather than a standard one-time loan. Its goal is to improve personal cash flow management for tenants while ensuring landlords receive timely rent payments.

Company size
501-1,000
Company stage
Series C
Total funding
$225.1M
Headquarters
New York City, New York
Founded
2019

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