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Aura

AI-powered family cybersecurity and protection platform

Sales Specialist - Upsell

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Be passionate about helping people and comfortable engaging in conversations.
  • Be self-driven and competitive, and thrive in a fast-paced sales environment.
  • Work effectively both individually and as part of a team.
  • Demonstrate high integrity, a strong work ethic, and a commitment to continuous learning.

Responsibilities

  • Master and communicate Aura’s story and mission to create a safer internet for individuals and families.
  • Become an expert on Aura’s product suite and how it protects customers’ digital lives.
  • Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features.
  • Consult and advise customers on ways to strengthen their online safety through personalized solutions.
  • Achieve or exceed monthly upsell and revenue targets.
  • Collaborate with team members to continuously improve sales approaches and customer experience.
  • Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers.

About the Company

Aura

AI-powered family cybersecurity and protection platform

Aura provides a multi-service online safety platform powered by AI that protects families across identity, devices, and online gaming. It combines credit monitoring and identity protection (including alerts within minutes of credit file compromise and instant Experian file locking) with comprehensive device malware protection and 24/7 in-game safety monitoring for 200+ PC games to detect cyberbullying, online predators, and toxic behavior. Revenue comes from subscription fees for an all-in-one protection suite. Aura differentiates itself by offering an integrated, family-focused solution that covers digital identity, device security, and gaming safety in one service, backed by awards from U.S. News, Forbes, and Mom’s Choice Awards. Its goal is to reduce online risk for families by providing real-time alerts, easy-to-use protections, and broad coverage across the digital lives of household members.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2017

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