Stewarding Agent
Mandarin Oriental Hotel Group
Stewarding Agent
Mandarin Oriental Hotel Group
Operates luxury hotels and residences globally
Mandarin Oriental, Hong Kong is looking for a Stewarding Agent - Terrace Boulud to join our Food & Beverage Service team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. Besides 447 luxurious guest rooms and suites, the hotel features a Club Lounge as well as an extensive SPA and wellness area. In addition to its 13 banqueting spaces, Mandarin Oriental, Hong Kong is home to nine highly individual bars and restaurants, including much-loved greats and one Michelin-star venue, offering guests a series of elevated dining experiences This iconic hotel is the epitome of contemporary luxury combined with Oriental heritage. We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment.
In additional, Mandarin Oriental, Hong Kong is embarking upon a transformative renovation with an investment over USD100 million and will be unveiling new and enhanced offerings incorporating new elegant guest accommodation designs, and the introduction of exciting dining and wellness experiences, including the arrival of globally renowned chefs, Daniel Boulud and Daniele Cason in 2026.
About the job
Based at the Mandarin Oriental, Hong Kong within Food & Beverage Service Division in Hong Kong, the Stewarding Agent - Terrace Boulud is responsible for daily Stewarding operations, ensuring proper handling, washing, and storage of chinaware, glassware, silverware, and other items, as well as maintaining cleanliness in all operation areas. The Stewarding Agent - Terrace Boulud reports to the Stewarding Supervisor - Terrace Boulud.
As Stewarding Agent - Terrace Boulud, you will be responsible for the following duties:
Perform general dishwashing duties and maintain cleanliness in the kitchen
Operate the dishwashing machine properly and safely
Ensure that all operating equipment is washed and cleaned in the correct manner
Familiarize with the handling and use of all cleaning equipment used in Stewarding
Perform any other reasonable duties as required by the department head from time to time
As Stewarding Agent - Terrace Boulud, we expect from you:
With relevant working experience in similar capacity in hotel Food & Beverage, preferably with pre-opening experience in a luxury hotel
Flexible and willing to work shift duties
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We’re Fans. Are you?
Operates luxury hotels and residences globally
Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.
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