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New Relic

Unified observability and APM platform

Solutions Consultant 2

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Have customer-facing experience through projects or sales activities, and at least three years of experience as a pre-sales engineer, technical consultant or architect, systems administrator, software developer, or in a similar role.
  • Be interested in current technologies and actively develop hands-on knowledge of them.
  • Have knowledge, experience, or interest in application and infrastructure operations, including monitoring operations and systems management design.
  • Have experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Be able to communicate in written English with overseas colleagues via Slack or email.

Responsibilities

  • Provide New Relic consulting knowledge to communicate the value of New Relic solutions to customers.
  • Create and deliver customer presentations that clearly explain the value of New Relic solutions in relation to customer requirements, and build and present persuasive proof-of-concept demos for customers.
  • Promote New Relic solutions by speaking at events and providing technical materials and training.
  • Collaborate with New Relic Sales, Solutions Consultants, and Technical Account Managers on sales opportunities.
  • Work with other Solutions Consultants and product teams to understand customers’ IT infrastructure, software architecture, and business needs, and develop solutions that address those needs.
  • Support sales teams throughout all phases of the sales cycle and provide technical support across industries and systems.

Desired Qualifications

  • Have practical experience working with programming languages such as Java, PHP, .NET, Ruby, Node.js, or Python.

About the Company

New Relic

Unified observability and APM platform

New Relic provides a unified observability and application performance monitoring platform that helps businesses monitor the entire technology stack—from front-end interfaces to back-end infrastructure. It collects and analyzes metrics, logs, and traces to track performance, identify issues, and improve user experiences. The product works by aggregating data from many sources through a single platform, using AI to enhance insights, and offering over 700 integrated tools. Customers access the service via a subscription model with multiple pricing tiers and a free tier to start. New Relic differentiates itself by providing a single cohesive platform that consolidates monitoring tools, supports end-to-end visibility across the stack, and delivers AI-assisted observability. Its goal is to help companies optimize digital services, reduce downtime, and streamline operations by turning data into actionable performance insights.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2008

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