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Reply

Consulting and system integration across sectors

Amazon Connect Lead / Senior Delivery Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$150k - $175k

About the Job

Requirements

  • Current AWS certification as a Solution Architect Associate or similar.
  • Three years up to and including current hands-on experience implementing AWS-based solutions in client environments.
  • Demonstrated Amazon Connect solution design and engineering expertise.
  • Demonstrated DevSecOps experience on AWS with AWS CloudFormation, AWS Lambda, and/or industry-standard tools.
  • Working knowledge of Scrum, Agile ceremonies, planning activities, and project cadence, with experience working in Agile development environments.

Responsibilities

  • Design, develop, and deliver business and technology solutions using AWS products, services, and platform offerings.
  • Collaborate with clients to determine how best to resolve their business and technology challenges.
  • Use Storm Reply, Reply, and industry best practices to deliver client solutions effectively and with a focus on quality.
  • Engage AWS partner resources, as necessary and applicable, to demonstrate AWS platform, product, and service capabilities in client pursuits, AWS industry events, and client engagements.
  • Participate in Storm Reply business development activities, including client meetings, solution development, proposal and Statement of Work writing, and client and project management as necessary to meet business objectives.
  • Maintain AWS certification in one or more areas, such as AWS Certified Solutions Architect or similar.
  • Maintain current working knowledge of AWS products and services available to customers and their general uses.
  • Work independently and in client-facing roles as needed to support Storm Reply and client businesses.

Desired Qualifications

  • AWS Certified Solutions Architect Professional certification.
  • Experience with AWS Cloud Adoption Framework, AWS Well-Architected Program, AWS Migration Acceleration Program, or other AWS partner programs.
  • Experience delivering client projects on AWS platforms, including Amazon Connect, AWS Location Services, AWS Braket, Amazon SageMaker, Amazon Bedrock, Amazon Q/Quick, Amazon Lightsail, Amazon Pinpoint, Amazon Supply Chain, AWS Outposts, AWS IoT, AWS CloudFormation, AWS EKS, AWS Elemental/Media Services, Amazon API Gateway, AWS Managed Blockchain, Amazon Redshift, Amazon Amplify, or Amazon Code Development tools.
  • Bachelor's degree in Computer Science, Digital Technology, or a related field.
  • Consulting industry experience.
  • Industry-specific experience in one or more of the following: manufacturing, automotive, financial services, healthcare, retail or consumer packaged goods, power and utilities, education, or public sector.

About the Company

Reply

Consulting and system integration across sectors

Reply designs and implements solutions based on new communication channels and digital media, organized as a network of specialized firms that provide consulting, system integration, and digital services. It helps organizations adopt digital business models by combining advisory, technology services, and implementation, including data analysis, cloud architecture, IoT deployment, and digital media integration. It differentiates itself by offering cross‑domain, tailor-made solutions through a network of experts rather than a single vendor, focusing on business‑model design around big data, cloud, IoT, and digital media. Its goal is to help clients unlock value, streamline operations, and transform their businesses across sectors.

Company size
10,001+
Company stage
IPO
Headquarters
Turin, Italy
Founded
1996

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