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Macy's

Retail fashion and home goods retailer

Retail Fragrances Sales Associate

Retail Sales +1Confirmed live in the last 24 hours
Full-timeSpringfield, VA, USAIn-person

About the Job

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Be able to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Help maintain a beautifully merchandised, fully stocked fragrance department while supporting the sales team behind the scenes and on the floor.
  • Prepare products, restock displays, and assist with transactions to help ensure guests feel cared for.
  • Anticipate team needs, keep the space shop-ready, and help create customer experiences during the busiest time of year.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about current trends and promotions to engage, educate, and sell confidently.
  • Welcome customers, make eye contact, and create friendly personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts; processing damages, testers, and selected merchandise for return to vendors; updating signs and pricing; and supporting merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, thank them, and often walk the package around using the customer's name.
  • Support colleagues with honesty, care, and collaboration to better serve customers and communities.
  • Strive to improve, take pride in the work, achieve sales goals, and learn from colleagues to deliver individual and store results.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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