Netomi

Enterprise AI for autonomous customer service

Frontend Software Engineer 2

Frontend EngineeringConfirmed live in the last 24 hours

Full-timeToronto, ON, CanadaNo salary listedRemote

About the Job

Requirements

Three to six years of experience building UI-heavy features, preferably for a highly used business-to-business software-as-a-service application.
Mastery of JavaScript or TypeScript, HTML5, and CSS3.
Hands-on experience with Vue.js or React.
Knowledge of Node.js as a backend for web applications.
Strong knowledge of common web services technologies such as REST and webhooks.
Experience with one or more unit, component, and integration testing tools such as Jasmine, Karma, Jest, Mocha, or Cypress.
Strong knowledge of UI code compilation, packaging, and distribution management.
Bachelor of Engineering or Bachelor of Technology in Computer Science or a related field.

Responsibilities

Own key user-interface modules.
Own frontend build and test systems.
Ensure the technical feasibility of user-interface and user-experience designs and implement them.
Translate designs and wireframes into high-quality code.
Build reusable components and frontend libraries for future use.
Work with backend, data science, and DevOps engineers on API implementation and design.
Optimize the user-interface application for performance and scalability.

Desired Qualifications

Knowledge of Node.js as a backend for web applications.
Three to six years of experience building UI-heavy features for a highly used business-to-business software-as-a-service application, preferably.

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices.

Responsibilities:

Ownership of key UI modules

Own front-end build and test systems

Ensure the technical feasibility of UI/UX designs and implement them.

Translating designs and wireframes into high-quality code

Building reusable components and front-end libraries for future use

Working with Backend, Data Science and DevOps engineers for API implementation and design.

Optimize UI application for optimal performance and scalability

Requirements:

3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application

Mastery of JavaScript or TypeScript, HTML5 and CSS3

Hands-on experience with Vue.js or React.

Knowledge of NodeJS as a backend for web applications is a plus

Great knowledge of common web services technologies such REST and Web Hooks.

Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc.

Great knowledge of UI code compilation, packing and distribution management

B.E. or B.Tech in Computer Science or related fields

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

About the Company

Netomi

Enterprise AI for autonomous customer service

Netomi provides an enterprise AI platform that automates and optimizes customer service for large-scale, regulated industries. Its agentic AI watches real-time customer journeys and proactively resolves issues across chat, email, messaging, and voice, often without human help. The platform combines proprietary natural language understanding with no-code workflow automation, enabling rapid deployment and seamless integration with legacy systems, and it offers Auto-pilot for autonomous resolution and Co-pilot to assist human agents. It handles very high request volumes, maintains strong security standards (ISO 27001, SOC2, GDPR), and partners with Adobe to embed AI into software layers, aiming to reduce support costs and improve customer satisfaction.

Company size: 201-500
Company stage: Series C
Total funding: $147.5M
Headquarters: San Mateo, CA
Founded: 2016

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