About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices.

Responsibilities:

Ownership of key UI modules

Own front-end build and test systems

Ensure the technical feasibility of UI/UX designs and implement them.

Translating designs and wireframes into high-quality code

Building reusable components and front-end libraries for future use

Working with Backend, Data Science and DevOps engineers for API implementation and design.

Optimize UI application for optimal performance and scalability

Requirements:

3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application

Mastery of JavaScript or TypeScript, HTML5 and CSS3

Hands-on experience with Vue.js or React.

Knowledge of NodeJS as a backend for web applications is a plus

Great knowledge of common web services technologies such REST and Web Hooks.

Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc.

Great knowledge of UI code compilation, packing and distribution management

B.E. or B.Tech in Computer Science or related fields

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

About the company

Netomi provides an enterprise AI platform that automates customer service at scale in regulated industries. Its agentic AI watches customer journeys in real time and proactively resolves issues across chat, email, messaging, and voice using a no-code deployment that integrates with CRMs and CMS. It offers an Auto-pilot mode for autonomous resolution and a Co-pilot mode to assist human agents, and it can handle very high volumes while meeting standards like ISO 27001, SOC2, and GDPR. A partnership with Adobe helps embed AI into software layers to anticipate customer needs, aiming to reduce support costs and boost customer satisfaction by resolving the majority of inquiries autonomously.

Company Size

201-500

Company Stage

Series C

Total Funding

$147.5M

Headquarters

San Mateo, California

Founded

2016

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Simplify's Take

What believers are saying

April 30, 2026, Netomi raised $110 million from Accenture Ventures and Adobe Ventures.
Accenture’s partnership on April 30, 2026, opens global enterprise distribution through services teams.
Azure Marketplace availability lets customers spend existing Microsoft commitments on Netomi, easing procurement.

What critics are saying

Netomi depends on OpenAI, Anthropic, and Google models, squeezing margins and control immediately.
Transcom’s 2025 lawsuit seeks over $15 million, draining cash through 2026 trial costs.
Microsoft can bundle competing CX agents into Azure Marketplace, making Netomi a replaceable add-on.

What makes Netomi unique

June 2026 Azure-Dynamics 365 integration embeds Netomi inside Microsoft enterprise workflows.
Netomi’s sanctioned generative AI emphasizes governance, policy enforcement, and data privacy for regulated buyers.
Fortune 500 customers like Delta, United, MetLife, and the NBA validate high-scale CX automation.

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Benefits

Professional Development Budget

Growth & Insights and Company News

6 month growth

-2%

1 year growth

-5%

2 year growth

-5%

Associated Press

Jun 16th, 2026

Netomi launches governed agentic AI platform on Microsoft Azure and Dynamics 365

Netomi has announced expanded availability of its agentic AI platform on Microsoft Azure Kubernetes Service, featuring deeper integration with Microsoft Dynamics 365 and availability through Microsoft Marketplace. The San Francisco-based company serves Fortune 500 enterprises across travel, hospitality, insurance, banking, retail, media and telecommunications. The platform enables AI agents to reason over dynamic customer scenarios whilst maintaining policy enforcement and operational control. Key features include situational awareness at runtime, embedded governance, continuous telemetry and parallel workflow orchestration. The Dynamics 365 integration provides scene-based customer interactions, pre-emptive agent assistance and continuous knowledge alignment via SharePoint. Microsoft customers can deploy Netomi using existing Azure agreements and apply committed Azure spend towards the platform. Netomi's clients include Delta Air Lines, United Airlines, MetLife and the NBA.

FlipIt Money

Jun 11th, 2026

Netomi raises $110M as CEO predicts AI customer experience market to hit $5T by 2030

Netomi CEO Puneet Mehta predicts the customer experience market will reach $5 trillion by 2030, driven by AI adoption. He sees AI and cryptocurrency as complementary technologies, with autonomous agents requiring blockchain-based payment rails for real-time transactions. Mehta's comments follow Netomi's recent $110 million Series C funding round, backed by Accenture Ventures and Adobe Ventures. The CEO believes stablecoin demand will increase as AI systems need efficient payment infrastructure to operate autonomously.

Business Wire

Apr 30th, 2026

Netomi Raises $30 Million Series B to Address the Post-pandemic Labor Crisis With Its Customer Experience AI

Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, h...

Reuters

Apr 30th, 2026

AI customer service startup Netomi raises $110 million

Technology startup Netomi has raised $110 ‌million in a Series C funding round led by Accenture Ventures, the startup’s chief executive told Reuters this week.

intelligence360

Dec 2nd, 2025

Netomi raises $55M in new funding round

Netomi, an AI company, has filed notice with the US Securities and Exchange Commission to raise $55 million in new funding. The filing was submitted under Regulation D, which allows companies to sell securities without registration under the Securities Act of 1933. Companies must file such notices within 15 days after the first sale of securities in the offering. The date of first sale is when the first investor becomes irrevocably contractually committed to invest. No additional details about the funding round, including investors or valuation, were disclosed in the SEC filing.

Netomi

Frontend Software Engineer 2

About the job