HCP Evaluator

The Role

We are seeking an HCP Sales Evaluator to review and assess HCP-facing Voice AI sales interactions. In this contractor role, you will listen to and interact with AI-led sales calls and evaluate whether the agent communicates effectively, handles objections appropriately, and operates within expected commercial and compliance standards.

This role is ideal for someone with hands-on experience in pharma sales or inside/virtual sales, who understands what effective selling to HCPs sounds like and is comfortable making judgment calls on sales quality, messaging, and professionalism.

You’ll work on a flexible schedule, typically averaging 10–20 hours per week, reviewing calls and documenting structured feedback across predefined evaluation criteria.

Responsibilities

• Listen to and evaluate HCP-facing Voice AI sales calls, including prospecting, detailing, objection handling, and follow-up.

• Assess sales effectiveness, message clarity, professionalism, and appropriate compliance behavior.

• Identify weak messaging, poor objection handling, or inappropriate sales tactics.

• Score calls using defined rubrics and provide clear, actionable feedback.

• Flag potential performance or compliance risks.

Requirements

• 2–5+ years of experience in pharma sales, medical device sales, or inside/virtual HCP-facing sales roles.

• Direct experience communicating with HCPs in a commercial sales context.

• Strong written and verbal communication skills.

• Ability to make clear, precise judgment calls when evaluating sales performance.

• Fluency in English.

• Reliable access to a computer and high-speed internet.

Nice to Have

• Experience reviewing recorded sales calls for quality or performance.

• Familiarity with virtual detailing platforms, CRMs, or call review tools.

• Experience selling specialty or complex therapies.

• Exposure to regulated commercial environments.

• Experience with digital or AI-enabled sales tools.

Why Join Hippocratic AI

Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

Equal Opportunity

Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact [email protected].

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.